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Warranty
ACCU-CHEK Aviva Meter 30-day Money-back Guarantee for Qualifying Consumers
Roche Diagnostics oers qualifying consumers that purchase an ACCU‑CHEK Aviva meter, a 30‑day money back
guarantee. If you are not fully satisfied with your ACCU‑CHEK Aviva meter, contact the ACCU‑CHEK Customer Care
Service Center toll‑free at 1‑800‑858‑8072 to determine whether you qualify to receive a full refund within 30
days of purchase. If you are covered under Medicare, Medicaid, other federal/state programs, or private insurance
you are NOT eligible for this money‑back oer. Consumers aected by this exclusion may instead request a
dierent ACCU‑CHEK meter/system. The refund will be limited to the amount paid by you net of any rebates. You
must have a copy of the dated itemized purchase receipt and the original packaging to obtain this refund.
ACCU-CHEK Aviva Meter Limited 3-Year Warranty
Roche Diagnostics warrants to the original purchaser of the meter that your ACCU‑CHEK Aviva meter will be free
from defects in materials and workmanship for three years from the date of purchase. If, during this three‑year
period, the meter does not work properly because of a defect in materials or workmanship, Roche Diagnostics will
replace it with a new ACCU‑CHEK Aviva meter or equivalent product free of charge. The warranty on the
replacement meter will expire on the date of the original warranty expiration or 90 days after the shipment of a
replacement system, whichever period is longer. The purchaser’s exclusive remedy with respect to the ACCU‑CHEK
Aviva meter shall be replacement.
This warranty does not apply to the performance of an ACCU‑CHEK Aviva meter that has been damaged by
accident or has been altered, misused, tampered with, or abused in any way. Roche Diagnostics will handle meters
that show damage or abuse according to its Non‑Warranty Service Policy described on the following page.
THE ABOVE WARRANTY IS EXCLUSIVE OF ALL OTHER WARRANTIES, AND ROCHE DIAGNOSTICS MAKES NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ROCHE DIAGNOSTICS BE
LIABLE TO THE PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL,
OR PUNITIVE DAMAGES ARISING FROM OR IN ANY WAY CONNECTED WITH THE PURCHASE OR OPERATION OF THE
METER OR ITS PARTS. NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IF ANY IS
IMPLIED FROM THE SALE OF THE METER, SHALL EXTEND FOR A LONGER DURATION THAN THREE YEARS FROM
THE DATE OF PURCHASE.
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