Acer Aspire 5739G User Manual

Chapter 4 133
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the
same operation.
3. Use the following table with the verified symptom to determine which page to go to.
4. If the Issue is still not resolved, see “Online Support Information” on page 215.
Symptoms (Verified) Go To
Power On Issue Page 134
No Display Issue Page 136
LCD Failure Page 139
Internal Keyboard Failure Page 139
Touchpad Failure Page 140
Internal Speaker Failure Page 140
Internal Microphone Failure Page 142
ODD Failure Page 145
Rightside USB Failure Page 149
Modem Failure Page 149
WLAN/WiMAX Failure Page 150
Bluetooth Failure Page 150
EasyTouch Button Failure Page 151
Media Board Failure Page 151
Finger Print Reader Failure Page 152
Thermal Unit Failure Page 152
Other Functions Failure Page 153
Intermittent Failures Page 154
Undetermined Failures Page 154
Chapter 4

Acer Aspire 5739G Specifications

General

Bus type	FSB
Stepping	R0
Tjunction	105 °C
Processor cache	2 MB
Processor cores	2
Processor model	T6500
System bus rate	- GT/s
Processor family	Intel® Core™2 Duo
Processor socket	LGA 3647 (Socket P)
Processor codename	Penryn
Processing Die size	107 mm²
Processor frequency	2.1 GHz
Processor cache type	L2
Processor lithography	45 nm
Processor manufacturer	Intel
Processor front side bus	800 MHz
Processor operating modes	64-bit
Thermal Design Power (TDP)	35 W
CPU multiplier (bus/core ratio)	10.5
Number of Processing Die Transistors	410 M
Motherboard chipset	Intel® PM45 Express
HDD speed	5400 RPM
HDD interface	SATA
Card reader integrated	Yes
Total storage capacity	500 GB
Compatible memory cards	MMC, MS PRO, SD, xD
Display diagonal	15.6 \
Display brightness	220 cd/m²
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Display response rise/fall	8 ms
Type	PC
TV-in port	No
Modem speed	56 Kbit/s
Wireless technology	IEEE 802.11a/b/g/n
Memory slots	2x SO-DIMM
Internal memory	4 GB
Memory clock speed	1066 MHz
Internal memory type	DDR3-SDRAM
Audio system	High Definition Audio
Networking features	Gigabit Ethernet
Bundled software	Acer Arcade Deluxe featuring Cinema, Album, Music, Acer HomeMedia, Acer InstantOn Arcade, Acer Bio-Protection, Acer Crystal Eye, Acer GridVista, Acer Launch Manager, Acer Backup Manager, Acer PowerSmart Manager, Acer eRecovery Management, Acer GameZone, Acer Video Conference Manager featuring Video Quality Enhancement (VQE), Adobe Reader, NTI Media Maker
Operating system installed	Windows Vista Home Premium
Battery life (max)	3 h
Number of battery cells	6
Charging port type	DC-in jack
Serial ports quantity	0
USB 2.0 ports quantity	3
Cable lock slot type	Kensington
Password protection type	BIOS
Pointing device	Touchpad
Discrete graphics card model	NVIDIA® GeForce® GT 130M
Processor code	SLGF4
Processor ARK ID	39311

Weight and Dimensions

Depth	262 mm
Width	372 mm
Weight	2800 g
Height (rear)	38.8 mm
Height (front)	26 mm