Acer Chromebook 311 User Manual

12 - Frequently asked questions
FREQUENTLY ASKED QUESTIONS
Question Answer
What software works
on a Chromebook?
Chromebooks use apps from the Google Play
Store and on the web, instead of traditional
software applications. There are apps to be
productive, get creative, enjoy movies and
shows, play games and more.
How do I get more
apps?
Download Chromebook apps from the Google
Play Store app . Find the app by clicking the
Launcher icon and searching “Play Store”.
Can I use Microsoft
Office software?
Chromebooks work with Microsoft
®
Word,
Excel
®
and PowerPoint
®
. You can download
the apps from the Google Play Store or use
them on the web.
*Additional functionality available with a
Microsoft 365 subscription. Microsoft, Excel
and PowerPoint are registered trademarks of
Microsoft Corporation.
Where can I find my
files?
All your files are stored in the Files app .
Find the app by clicking the Launcher icon
and searching “Files”.
How do I transfer my
local files?
Transfer your local files using a compatible
storage device. Your Chromebook works with
most external storage devices (e.g.: USB
thumb drives, removable hard drives).
Why does my
Chromebook need
my Google Account
information?
You’ll use your Google Account to sign in to
your Chromebook. It is the same account you
use for Google services such as Gmail and
Drive. Your Chromebook uses your account
information to automatically sign you into apps
and services.

Acer Chromebook 311 Specifications

General

Form factor	Clamshell
Product type	Chromebook
Product color	Black
Numeric keypad	No
Keyboard layout	QWERTY
Pointing device	Touchpad
Keyboard language	UK English
Island-style keyboard	Yes
Display diagonal	11.6 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Operating system installed	ChromeOS
Processor cache	4 MB
Processor cores	2
Processor model	N4020
Processor family	Intel® Celeron®
Processor frequency	1.1 GHz
Processor manufacturer	Intel
Processor boost frequency	2.8 GHz
Internal memory	4 GB
Internal memory type	LPDDR4-SDRAM
Maximum internal memory	- GB
Storage media	Flash
Total storage capacity	32 GB
Battery capacity	3920 mAh
Battery life (max)	12 h
Number of battery cells	3
Discrete graphics card model	Not available
On-board graphics card model	Intel® UHD Graphics 600
AC adapter power	45 W
Number of microphones	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
Charging port type	DC-in jack
USB 2.0 ports quantity	0

Weight and Dimensions

Depth	208 mm
Width	302 mm
Height	21 mm
Weight	1251 g