Frequently asked questions - 31
FREQUENTLY ASKED QUESTIONS
The following is a list of possible situations that may arise during
the use of your computer. Easy solutions are provided for each
one.
I turned on the power, but the computer does not start or boot up.
Check if power is being supplied to the computer (if your
computer has a power indicator, it will be off); if there is no
power, check the following:
• If you are using on the battery, it may be low and unable to
power the computer. Connect the AC adapter to recharge the
battery pack. You may need to wait a few minutes before trying
to turn your computer on again.
• Make sure that the AC adapter is properly plugged into the
computer and to the power outlet.
If power is being supplied to the computer, check the following:
• Is a disc in the optical drive? Remove it and press Ctrl + Alt + Del
to restart the system.
• Do you have a USB storage device (USB drive or smartphone)
plugged into your computer? Unplug it and press Ctrl + Alt +
Del to restart the system.
Nothing appears on the screen.
The computer’s power management system automatically blanks
the screen to save power. Press any key to turn the display back
on.
If pressing a key does not turn the display back on, three things
might be the cause:
• The brightness level might be too low. Use the Brightness up
hotkey to adjust the brightness level.
• The display device might be set to an external monitor. Press
the display toggle hotkey to toggle the display back to the
computer.
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