Frequently asked questions - 33
I want to restore my computer to its original settings.
This recovery process helps you restore the C: drive with the
original software content that is installed when you purchased
your computer.
Before performing a restore operation, please check the BIOS
settings.
1.If there is a D2D Recovery setting in Main, make sure it is
Enabled.
2.Exit the BIOS utility and save changes. The system will reboot.
For more information, see Restoring your computer on
page 10.
Requesting service
Before you call
Please have the following information available when you call
Acer for online service, and please be at your computer when you
call. With your support, we can reduce the amount of time a call
takes and help solve your problems efficiently. If there are error
messages or beeps reported by your computer, write them down
as they appear on the screen (or the number and sequence in the
case of beeps).
If your system is the multilingual version, the operating system and language
you choose when you first turn on the system will be the only option for
future recovery operations.
Your C: drive will be reformatted and all data will be erased. It is
important to back up all data files before using this option.
To access the BIOS utility, press F2 when you see the Acer logo during boot
up.
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