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11. Warranty
Warranty
Register Online at www.activeproducts.com
Warranty support is easily applied for products registered on our website. This enables our customer
support staff to easily access your purchase details and more easily assist you with warranty support.
If your product is not registered at point of contact with our service agents, they may require you to first
register product prior to any warranty assistance!
Always keep your on-line receipt as proof of purchase.
We’re here to help! If you have any questions or comments, call our toll-free hot-line 1-844-777-4555 or our
e-mail at info@active-jobsite.com. Have your serial number and purchase order ID ready. The serial number
can be found on the top plate, located on the top of the unit.
Two (2) Year Limited Warranty
This product is guaranteed to be free from defects in material and workmanship for two(2) years from the
date of its original purchase. If such a defect appears during the warranty period, upon presentation of
proof of purchase and damage, Manufacturer will elect to either 1) Replace the product entirely or provide
an appropriate part for replacement (Note: Shipping costs may apply on discretion of manufacturer) (no
labor warranty) or 2) Refund the full purchase price to the owner (at manufacturer own discretion).
What is Not Covered?
The warranty is void if the equipment is used for commercial, rental or industrial purposes.
This warranty does not cover accidental damage, unreasonable use, and normal wear and tear like belts,
chains and tine, use of improper detergents, freezing, neglect, or non-compliance with the operating
Instructions. The warranty does not cover loss of use or other consequential damages arising from any of
the above, nor does it cover repairs made or attempted by unauthorized persons.
If you have further questions, please contact us at support@activeproducts.com or call 1-844-777-4555.
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