GB
36 34.8 Li
After-Sales / Service
Malfunction Cause Remedy
Rechargeable battery oper-
ating time is significantly
shorter.
Cutting height level is too
low.
Set the cutting height to a higher level.
Grass is too long or too wet.
■
Let the grass dry.
■
Set the cutting height to a higher
level.
Mowing speed is too high.
■
Reduce the mowing speed.
■
Clean the discharge channel or
housing. The mower mechanism
must rotate freely.
Grass collector is full. Empty the grass collector and clean the
discharge channel.
The service life of the re-
chargeable batteries has ex-
pired.
Replace the rechargeable batteries. On-
ly use genuine accessories from the
manufacturer.
Rechargeable batteries
cannot be charged.
Rechargeable battery con-
tacts are dirty.
■
Contact an AL-KO service centre.
The rechargeable batteries
or charger are faulty.
■
Order spare parts acc. to the spare
parts card.
Rechargeable batteries are
too hot.
■
Allow the rechargeable batteries to
cool down.
NOTE
If you encounter any malfunctions that are not listed in this table or that you cannot rectify your-
self, please contact our customer service.
13 AFTER-SALES / SERVICE
In the event of questions of warranty, repair or spare parts, please contact your nearest AL-KOService
Centre.
These can be found on the Internet at:
www.al-ko.com/service-contacts
14 GUARANTEE
We will resolve any material or manufacturing faults on the appliance during the legal warranty period
for claims relating to faults, in accordance with our choice either to repair or replace. The legal warranty
period is determined by the legislation of the country in which the appliance was purchased.
Our warranty promise applies only if:
■
These operating instructions are heeded
■
The appliance is handled correctly
■
Original spare parts have been used
The warranty becomes void in the case of:
■
Unauthorised repair attempts
■
Unauthorised technical modifications
■
Non-intended use
The guarantee excludes:
■
Paint damage that can be attributed to normal wear and tear
■
Wear parts that are marked with a frame
on the spare parts card