Name: Alcatel-Lucent ALE-500
Brand: Alcatel-Lucent
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8AL90399ENAD ed01 1/141

Communications Suite for MLE

ALE-500 Enterprise DeskPhone

ALE-400 Enterprise DeskPhone

ALE-300 Enterprise DeskPhone

User manual

8AL90399ENAD ed01

Table of Contents4
Getting to Know Your Telephone7
Enterprise Deskphone7
Enterprise Deskphone10
Enterprise Deskphone12
Removable Keys (ALE-400, ALE-300)14
Compatible Accessories15
Unboxing16
Smart Pad17
Change the Theme (Skin) of Your Phone21
Welcome Screens22
User Local Menu25
Status Icons/ Call Icons29
Permanent Features Keys31
Alphanumeric Keyboard (ALE-400, ALE-300)32
Connectors33
Audio Encryption34
Using Your Telephone35
Identify the Terminal You Are on35
Consulting the Call Log35
Making a Call36
Receiving a Call37
Ignore the Call37
Switching between Audio Modes38
Activating the Loudspeaker During a Conversation (Handset Lifted) - Group Listening Feature39
Making Calls by Name (Company Directory)39
Make Calls Via Your Programmed Call Keys (Perso Page/F1 and F2 Keys/Add-On Module)40
Redialing40
Callback Requests41
Call Back an Unanswered Call41
Requesting Automatic Callback if Internal Number Is Busy42
Receiving Interphony Calls43
Sending DTMF Signals43
Mute, so that Your Contact Cannot Hear You44
Forwarding Calls to Your Voice Message Service44
Consulting Your Voice Mailbox45
Sending a Text Message to an Internal Contact45
Consulting Text Messages46
Lock / Unlock Your Telephone46
Placing a Call on Hold (Hold)47
Call Parking48
Making a Second Call During a Conversation48
Answering a Second Call During a Conversation49
Switching between Calls (Broker Call)49
Transferring a Call50
Three-Way Conference with Internal And/Or External Contacts (Conference)50
N-Party Conference51
Meet Me' Conference51
Intrusion into an Internal Conversation (Barge-In)52
Signal Malicious Calls52
Recording the Current Conversation53
Forwarding Calls to Another Number (Immediate Forward)53
Forwarding Calls if You Do Not Answer or if You Are Busy53
Do Not Disturb54
Forwarding Your Calls from the Receiving Terminal ('Follow Me')54
Applying a Selective Forward55
Forwarding Calls to Your Pager55
Cancelling All Forwards55
Leaving a Text Message for Internal Callers55
Answering the General Bell56
Manager/Assistant Filtering56
Call Pick-Up57
Supervision57
Hunting Groups58
Calling an Internal Contact on His/Her Pager58
Answering a Call on Your Pager58
Calling a Contact on His/Her Loudspeaker59
Broadcasting a Message on the Loudspeakers of a Station Group59
Managing Your Charges59
ACD: Agent Set/ Supervisor Station60
Do more with Your Desk Phone63
Use Your Desk Phone as a Bluetooth® Audiohub with Your Mobile Phone (Hands-Free Mode, Handset and Headset)63
Configure Your Desk Phone for Remote Working73
Connect Your Desk Phone to Wi-Fi78
Beacon: Using Your Desk Phone for Geo-Localization in the Enterprise83
Customize Your Desk Phone with Your Company's Color and Logo84
Visual Notification Assistant (VNA)85
Programming Your Telephone86
Initializing Your Voice Mailbox86
Customizing Your Voice Greeting86
Modify the Password for Your Phone Set86
Adjusting the Audio Functions87
Audio Environment89
Audio Ambiences90
Hearing Aid90
Adjusting the Brightness of the Desk Phone91
Activate or Disable Proximity Detection93
Selecting the Welcome Page93
Selecting Language93
Programming Keys for Call Numbers and Functions (Perso Page/F1 and F2 Keys/Add-On Keys)94
Customize the Color and the Style of Programmable Softkeys96
Modify a Programmed Key97
Delete a Programmed Key97
Programming an Appointment Reminder97
Call the Associated Set98
Forward Your Calls to the Associated Number98
Modify the Associated Number98
The Tandem Configuration99
Create, Modify or Consult Your Interphony List (Max. 10 Numbers)99
Install a USB Accessory (Headset, Handsfree, Loudspeaker)99
Installing a Bluetooth® Wireless Technology Headset (Pairing)100
Manage Connected Devices101
Using a Bluetooth® Wireless Technology Headset102
Display All Paired Bluetooth® Devices102
Removing a Bluetooth® Accessory (Headset, Handset, Etc.)103
Contacting Your Administrator (Technical Support)103
Accessories107
List of Accessories107
WB Cordless Handset108
SWB Corded Handset114
Magnetic Alphabetic Keyboard: ALE-100 Keyboard (USB)115
Customization Kit118
Key Expansion Module122
Wall Mounting Kit129
Wireless Module131
Third Parties Headset Certified in Developer and Solution Partner Program (DSPP)132
Technical Specifications133
Ordering Information134
Guarantee and Clauses135
Safety Instructions135
Regulatory Statements137
Quick Guide140

Alcatel-Lucent ALE-500 User Manual

Table of Contents

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Alcatel-Lucent ALE-500 Specifications

Related product manuals

Brand	Alcatel-Lucent
Model	ALE-500
Category	Telephone
Language	English