Ŷ chapter 5 troubleshooting
5-16
Firewire (IEEE1394) and USB2.0 Problems
The USB device does not work -
Windows NT 4.0 does not support USB protocols.
Check the settings in the Windows Control Panel.
Make sure you have installed the necessary device
drivers.
Contact the device vendor for additional support.
The IEEE1394 port does not work -
Go to [Start > Settings > Control Panel > System >
Hardware > Device Manager]. You should see an entry which
reads “Texas Instrument OHCI Compliant IEEE 1394 Host
Controllers”. If it does not exist, that means that either Windows
has not detected the host controller or the device driver has not
been installed properly. If there is a yellow mark or red cross on
the 1394 host controller, it may be a device or resource conflict.
Replace or update the device driver from the factory CD-ROM
disk or consult the Windows manual for how to solve the
resource conflict problem.
Make sure the cable is fully connected.
Make sure you have installed the necessary device
drivers.
Contact the device vendor for additional support.
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