shows error
Error code flashes on the LCD display.
How to do
(manual reset)
the product off and on again using the
button. If the cause of the error disappears immediately following the reset
process, the appliance resumes normal operation. If this is not the case, the error
code continues to appear on the LCD display; contact the Technical Assistance
Centre.
Instruction for competent and skilled technical workers only
NON
volatile errors
(the appliance is
unable to work until
the error has been
solved and a manual
reset has been done)
Overheated water into the outlet tank due to:
- HE1 probe incorrect positioning if the component is not entirely into
the HE1 sheath, place it in the right position;
- HE1 sensor/s out of tune if the component is faulty (values not in
compliance with “Sensor Test Table”), replace it.
E12
HE1 functional relay stuck due to:
- faulty component if a short circuit occurs between the HE1 power
terminals on the PCB, replace the PCB.
E15
High temperature into the outlet tank due to:
- lack of water if the water heater is empty, fill it;
- HE1 probe incorrect positioning if the component is not entirely into
the HE1 sheath, place it in the right position;
- HE1 sensor/s out of tune if the component is faulty (values not in
compliance with “Sensor Test Table”), replace it.
E21
Overheated water into the inlet tank due to:
- HE2 probe incorrect positioning if the component is not entirely into
the HE2 sheath, place it in the right position;
- HE2 sensor/s out of tune if the component is faulty (values not in
compliance with “Sensor Test Table”), replace it.
E22
- faulty component if a short circuit occurs between the HE2 power
terminals on the PCB, replace the PCB.
E25
High temperature into the inlet tank due to:
- lack of water if the water heater is empty, fill it;
- HE2 probe incorrect positioning if the component is not entirely into
the HE2 sheath, place it in the right position;
- HE2 sensor/s out of tune if the component is faulty (values not in
compliance with “Sensor Test Table”), replace it.
Volatile errors
(the appliance is able
to work powering on
only one HE at a time
and HE1 has the
priority; if the error
disappears, the
appliance resumes
normal operation)
E10
HE1 probe short/open circuit due to:
- bad placed or damaged wiring/faulty component if the component is
disconnected or faulty (sensor/s values not in compliance with “Sensor
Test Table”), connect/replace it.
E13
High difference of temperature measured by higher and lower sensors into
the outlet tank due to:
- HE1 probe incorrect positioning if the component is not entirely into
the HE1 sheath, place it in the right position;
- HE1 sensor/s out of tune if the component is faulty (values not in
compliance with “Sensor Test Table”), replace it.
E14
rate concerning the outlet tank due to:
- incorrect appliance horizontal installation if the water pipes are on the
right, dismount the product from the wall and make the proper