Software FAQs
1. When I turn on my Notebook PC, the power indicator lights
up but not my drive activity indicator. System bootup does
not happen as well. What can I do to x this?
You can try doing any of the following suggestions:
• Force shutdown your Notebook PC by pressing the power
button for more than four (4) seconds. Check if the power
adapter and battery pack are inserted correctly then turn on
your Notebook PC.
• If the problem still exists, contact your local ASUS service
center for assistance.
2. What should I do when my screen displays this message:
“Remove disks or other media. Press any key to restart.”?
You can try doing any of the following suggestions:
• Remove all connected USB devices then restart your
Notebook PC.
• Remove any optical discs that are left inside the optical drive
then restart.
• If the problem still exists, your Notebook PC might have a
memory storage problem. Contact your local ASUS service
center for assistance.
3. My Notebook PC boots slower than usual and my operating
system lags. How can I x this?
Delete the applications you recently installed or were not
included with your operating system package then restart your
system.
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