Asus VG249Q User Manual

3-12
Chapter 3: General Instruction
3.3 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON
• Press the button to check if the monitor is in the
ON mode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
• Check Power Indicator function in main menu OSD.
Select “ON” to turn on power LED.
The power LED lights amber and
there is no screen image
• Check if the monitor and the computer are in the
ON mode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light or dark • Adjust the Contrast and Brightness settings via
OSD.
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform Reset via OSD.
• Adjust the R/G/B color settings or select the Color
Temperature via OSD.
No sound or sound is low • Make sure the audio cable is properly connected to
the monitor.
• Adjust the volume settings of both your monitor and
computer.
• Make sure the computer sound card driver is
properly installed and activated.
• Make sure the audio source is correct on the OSD.

Asus VG249Q Specifications

General

Color	black
Screen Type	led
Tiltable	yes
Wall Mount	100mm x 100mm
Webcam	no
OS Compatibility	windows
Screen Size	23.8 inches
Panel Type	ips
Aspect Ratio	16:9
Resolution	1920 x 1080
Native Resolution	1920 x 1080
Refresh Rate	144hz
Horizontal Viewing Angle	178 degrees
Vertical Viewing Angle	178 degrees
Response Time	1 milliseconds
Brightness	250 candela per square meter
Contrast Ratio	1000:1
Synchronization	freesync (amd adaptive sync)
Horizontal Scan Rate	180 kilohertz
HDR	no
Built-In Speakers	yes
HDMI Ports	1
Display Port Inputs	1
Mini Display Port	0
VGA Ports	1
DVI	0
Thunderbolt Ports	0
Headphones Output	yes
Power Saving Mode	0.5 watts
Power Consumption	16 watts
Depth with Stand	8.6 inches
Height with Stand	14.37 inches
Width with Stand	21.3 inches
Depth without Stand	8.6 inches
Height without Stand	12.80 inches
Net Weight without Stand	14.3 pounds