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MP-20 Series

AudioCodes MP-20 Series Frequently Asked Questions

Name: AudioCodes MP-20 Series
Brand: AudioCodes
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Table of Contents3
Introduction6
Frequently Asked Questions7
Web Access7
Q1: How Must I Configure My PC in Order to Connect to the MP-20X Web Interface7
Q2: Why Can't I Access MP-20X Web Interface When My PC Is Connected to the LAN7
Figure 1: MP-20X IP Address Pool Allocated to LAN Hosts7
Q3: Why Can't I Access the MP-20X Web Interface While Connected to the WAN8
Q4: Why Can't I Ping MP-20X8
Q5: How Do I Ping/Trace Route from MP-20X to Other Devices in the Network8
Figure 2: Enabling Remote Administration (WAN) in the Remote Administration Screen8
Q6: Can I Use Different Types of Internet Connections such as L2TP, PPTP, and Pppoe9
Figure 3: Selecting Internet Connection Type in the Web Interface9
Default Configuration10
Q1: How Do I Restore MP-20X to Factory Default Settings10
Figure 4: Restoring Factory Defaults in the Restore Defaults Screen10
Figure 5: Restoring Defaults Using Telnet10
SIP Configurations11
Q1: Which SIP Parameters Do I Have to Configure for MP-20X11
Voip Troubleshooting12
Q1: How Do I Troubleshoot SIP Calls12
Figure 6: Defining Log Level Using Telnet12
Figure 7: Viewing System Logs in the Web Interface12
Q2: Why Do I Hear a Fast Busy Tone after I Pick up the Phone (Even Though All SIP Parameters Have Been Configured)13
Figure 8: Verifying SIP User Registration in the Web Interface13
Figure 9: Verifying SIP Proxy User Name and Password in the Web Interface13
Q3: Why Do I Hear a Fast Busy Tone When Making Outgoing Calls (Even Though SIP Parameters Have Been Configured)14
Q4: How Do I Troubleshoot Voice Echo14
Figure 10: Configuring Proxy's Domain Name in the Web Interface14
Regional Settings15
Q1: the Ring Back Tone and Busy Tone Are Unfamiliar. How Can I Adjust My Call Progress Tone15
Figure 11: Selecting Regional Location in the Web Interface15
Bandwidth16
Q1: How Can I Reduce Bandwidth Utilization for Calls from MP-20X16
Figure 12: Selecting Codecs in the Web Interface16
Q2: How Can I Improve Voice Quality When Using Emule/Bittorrent on a PC Behind MP-20X17
Figure 13: Editing Traffic Shaping in the Web Interface17
Functionalities18
Q1: Does MP-20X Support Special Services such as Call Forwarding, Conference Calls, and Do-Not-Disturb18
Figure 14: Configuring Supplementary Services in the Web Interface18
Q2: What Types of Fax Transport Methods Are Supported by MP-20X19
Figure 15: Configuring Transparent Fax Transport Method19
Figure 16: Configuring T.38 Fax Transport Method19
Figure 17: Configuring Voice Band Data Fax Transport Method19
Figure 18: Configuring Bypass Fax Transport Method19
Q3: How Do I Make a Three-Way Conference Call (Using Flash Hook Only)20
Q4: Does MP-20X Support SIP Proxy Redundancy20
Figure 19: Configuring SIP Proxy Redundancy in the Web Interface20

Other manuals for AudioCodes MP-20 Series

User Manual346 pages

Release Notes22 pages

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AudioCodes MP-20 Series Specifications

General

Brand	AudioCodes
Model	MP-20 Series
Category	Adapter
Language	English

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