Verify that the AC power cord is connected to the speaker rear panel and to a working AC power outlet.
Check that the speaker’s power switch is in the ON position.
Check that the rear panel voltage selector matches the operating voltage in your country or region.
If there is still no power, check the fuse in the rear panel. If the fuse is blown and needs to be replaced it is important
to replace with the same fuse type and value.
If the front panel indicator light is on but you are experiencing an audio-related or other issue with a wired
connection, try these tips:
Power-cycle the speakers by switching them off and back on using the power switch on the rear panel.
Be sure the speakers are not in MUTE or SLEEP mode (if so, the front panel indicator light will be flashing).
Check that the cables from your audio sources to the speaker are properly connected. Confirm by unplugging
the audio cables and then reconnecting. Try using as many different inputs and input sources as possible to
see if the problem follows.
Check speaker wire connections from the left (powered) speaker to the right (passive) speaker. Confirm by
removing the speaker wire from on each speaker and reconnecting. Also check speaker wire polarity by
verifying that the wires are going to same terminals on both speakers.
Verify that your audio input source components or devices are all powered on and the volume levels are turned
up.
If using a computer, verify that the audio output balance setting is centered for the OS and all apps.
Make sure the speakers are not too close to a wall or other obstruction, which could limit bass output.
Decrease the volume level of the audio input source and increase the volume of the speakers.
If you are using a wireless adapter, preamp, or external DAC with these speakers, remove these (temporarily)
and connect the audio source directly to the speakers.
If your input source has its own EQ or other sound settings, make sure they are all temporarily turned off.
Also try moving the speakers to a different location to see if something is causing interference in the current
location. Something as simple as a wireless internet router, cordless or mobile phone, or halogen lamp near the
speakers can all cause interference.
If you’re having Bluetooth-related issues, try these tips:
If your A5+ Wireless is already connected to a device, the Pair LED on the rear of the left speaker will be on and
solid; if your A5+ Wireless has been idle (and not connected to a device) for more than 2 minutes, the LED will be off.
Tap the LED and it should begin blinking (or pair to your A5+ Wireless using your source device, and the LED will go
from off, to on and solid). If your A5+ Wireless’ LED indicator doesn’t light up, try using a different AC outlet, and
check to see that any wall outlets or surge protectors are switched to the “On” position and are in working order.
Try playing audio from more than one application on your phone/tablet, or computer.
Check to make sure your source device is running the most up to date version of software available.
Try disconnecting from and forgetting the A5+ Wireless through your source’s Bluetooth settings, and re-pairing
to the A5+ Wireless.
Try using a different source device with your A5+ Wireless to see if the issue follows. Also be sure to test your
A5+ Wireless using the analog input as well.
If at all possible, try your A5+ Wireless in a different location and / or setup to see if something is causing
interference in the current location.
A5+ Wireless troubleshooting tips – remote control
Remote control is not working or remote range is reduced.
Make sure nothing is blocking the remote control receiver, which is in the left powered speaker.
Check the remote battery to be sure it is installed correctly.
Replace the battery with another CR2025 battery
Downloads
Audioengine A5+ Home Music System W/ Bluetooth Aptx-Hd Manual – Download
Related Manuals:
To Next Page
Loading...
Need help?
General
Weight and Dimensions
