BAYTEK GAMES VERSION –ST TROUBLESHOOTING &
DIAGNOSTICS SECTION
Troubleshooting Strategy
Use common sense and a systematic method of troubleshooting to determine the exact problem,
probable cause and remedy. Use the process of elimination to find the faulty component. Always
check for the simple and obvious causes first such as unplugged, loose or broken wires and bad
sensors, bent, pinched, stuck or jammed components.
READ - IMPORTANT: If the problem cannot be resolved using the steps in the following chart, it
could be caused by a faulty main board, or the software associated with that board. The problem
may be isolated by installing a Gen 5 board, and/or sound and software chips, from another Gen 5
game to see if the problem persists. Insure that the software chip is from an identical game or
additional problems may result. See the Service and Repair Section.
Troubleshooting Chart – Bay-Tek Version
Problem Probable Cause Remedy
No power to the game. a. Unplugged.
b. Circuit breaker tripped.
c. Power supply unplugged.
d. Bad power supply.
a. Check wall outlet.
b. Reset power strip breaker
switch or building circuit
breaker.
c. Insure unit is plugged into
power strip.
d. See power supply diagnostic
below.
No Audio a. Volume too low.
b. Loose wire at control or
speaker.
c. Defective Potentiometer.
d. Main circuit board
malfunction.
a. Increase the volume at the
volume control at the inside of
the front door panel.
b. Check audio cable connections
to speaker, volume control and
main circuit board. Check
continuity.
c. Replace pot. (A5PO1K)
d. Replace main board with board
from another Gen 5 game if
possible to isolate the problem
to the main circuit board.
Fluorescent Lighting not
functioning properly.
a. Fixture unplugged.
b. Lamp out.
c. Fixture faulty.
a. Plug power cable into power
strip.
b. Replace burned fluorescent
tube.
c. Replace entire fixture.
Upper displays not
functioning properly.
a. Cable problem.
b. Circuit board faulty.
a. Check for proper connection to
main board. Check continuity.
Replace white (or grey) cable.
b. Replace tickets owed board.
(AABD2603)