Troubleshooting Chart – Seidel Version
Problem Probable Cause Remedy
Tickets
Owed
Display is
adding up
correct
a. Disconnected, loose or
broken wires.
b. Opto Sensor on ticket
dispenser dirty.
c. Faulty ticket
dispenser.
d. Notch on tickets cut
too shallow.
e. Door Interlock switch
is not actuating
against door.
f. Missing Resistor on
game harness to ticket
dispenser.
g. No 12 Volt power to
ticket dispenser.
Power goes through a
filter board in front of
cabinet near ticket
counter.
h. Faulty main board.
a. Check connectors. Check
for continuity.
b. Blow dust from sensor and
clean with isopropyl
alcohol.
c. Replace with working
dispenser to isolate the
problem.
d. Flip tickets and load
upside-down to have large
cut notch toward opto
sensor.
e. Check operation, replace if
needed – A5SW5020.
f. Install 2.2 KOhm resistor
between Red and
White/Black wires that plug
into ticket dispenser.
g. Replace diodes on filter
board. Replace filter board
– AABD9901.
h. Replace main board.
Tickets do
not dispense
or Wrong
amount
dispensed.
Check for
the correct
amount of
tickets
adding up
on Tickets
Owed
Display
Tickets
Owed
Display is
not adding
correctly
a. Incorrect dipswitch
settings.
b. Game is scoring too
soon – before coin
reaches Slot sensor
board.
a. Check settings on main
board. Make sure Bank #2
, dipswitch # 4 is off.
b. Slot sensor board is bad –
Align/clean sensors,
replace chip, replace
board.
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