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Troubleshooting
Problem Possible causes Remedies
Remote
Control
doesn’t work
properly
Power Switch on the robot is
turned OFF (0).
Turn ON (I) the Power Switch
located on the side of the robot.
The batteries need replacing. Replace with 2 AAA batteries.
The Remote Control is too far
from the robot.
Ensure the Remote Control is within
10 feet of the robot.
The Remote Control is not paired
with the robot.
Turn the robot OFF. Hold down the
start button on the remote control.
Once the clock flashes on the
display, continue to hold the start
button and turn ON the robot. The
robot will beep three times once
successfully paired.
Low or no
suction
The Dust Bin is full. Empty the Dust Bin.
One or both filters are missing or
clogged.
Check to see if the filters are in place
and clean as needed.
Edge
Cleaning
Brushes
don’t
operate
properly
Debris buildup on and around
Edge Cleaning Brushes.
If Edge Cleaning Brushes become
crooked or dirty, remove them per
instructions in the “Replacing Edge
Cleaning Brushes” section of this
guide, clean them with the provided
tool and soak them in hot water.
Let them dry completely before
re-installing them on the robot.
Robot won’t
start
The battery is not installed
properly.
Please refer to the battery
installation instructions found in this
guide.
Battery power is low. Charge the robot’s battery using the
Docking Station.
Error
indicator or
beep(s)
Multiple potential causes. Please refer to the “Status Light
and Error Notifications” section
of this guide. If the problem is not
resolved, turn OFF (0) the Power
Switch and then turn the Power
Switch back ON (I).
Doesn’t
return to
Docking
Station after
cleaning
Cleaning interrupted by error. Please refer to the “Status Light and
Error Notifications” section of this
guide.
Robot is too far away from the
Docking Station.
Limit or control the range of the
robot by closing off rooms, or by
using the manual cleaning arrows on
the remote control.
WARNING
To reduce the risk of electric shock, turn Power Switch OFF and disconnect plug from electrical outlet
before performing maintenance or troubleshooting checks.
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