en Troubleshooting
40
17 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
"Hot" and the drum
rotates.
Cooling process active.
1. Not a fault.
2. Do not change the programme during the cooling
process.
Note:The cooling process takes up to 10 minutes.
You can continue to operate the appliance.
Humming noise. Compressor active.
▶ Not a fault – normal operating noise.
The display goes out
and Start/ Re-
load flashes.
Energy-saving mode is active
▶ Press any button.
a The symbol lights up again.
The crease-removal
function takes too
long.
A low ambient temperature extends the duration of the
crease-removal function.
▶ Not a fault – no action required.
Fluff filter is soiled.
▶
→"Cleaning the fluff filter", Page28
The base unit's filter is soiled.
▶
→"Cleaning the filter system on the base unit",
Page30
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
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