11
Troubleshooting
Problem Reason Solution
ERROR 0
ERROR 1
ERROR 2
ERROR 3
ERROR 255
ERROR 254
ERROR FIRMWARE
ERROR BLUETOOTH
Low battery warning
Batteries are low. Be ready to replace batteries with new ones
soon.
ERROR 0
ERROR 1
ERROR 2
ERROR 3
ERROR 255
ERROR 254
ERROR FIRMWARE
ERROR BLUETOOTH
Empty battery warning
Indicates that batteries are completely discharged. Insert new
batteries or check that batteries are correctly inserted.
Device does not turn on,
screen is black
Problem with batteries
Change batteries for new ones and make sure to insert them
correctly. If problem persists, contact consumer support
ERROR 0
ERROR 1
ERROR 2
ERROR 3
ERROR 255
ERROR 254
ERROR FIRMWARE
ERROR BLUETOOTH
Cannot connect to
Smartphone
Stay away from radio interference like microwave ovens, WiFi
routers, laptop computers, etc... Make sure Bluetooth is enabled
on your Smartphone before starting the pairing sequence.
Follow the instructions for Bluetooth pairing in the Braun
APP and re-initiate the Bluetooth pairing sequence using the
Braun APP.
ERROR 0
ERROR 1
ERROR 2
ERROR 3
ERROR 255
ERROR 254
ERROR FIRMWARE
ERROR BLUETOOTH
Measuring error
The pulse signals on the cuff are too weak. Re-position the cuff
and repeat the measurement.
ERROR 0
ERROR 1
ERROR 2
ERROR 3
ERROR 255
ERROR 254
ERROR FIRMWARE
ERROR BLUETOOTH
Pumping error
The cuff is not fastened properly. Re-position the cuff and
repeat the measurement.
ERROR 3
ERROR 255
ERROR 254
ERROR FIRMWARE
ERROR BLUETOOTH
Out of Range Results Error
Relax for a while and repeat the measurement. Make sure the
cuff is correctly positioned on your arm.
ERROR 0
ERROR 1
ERROR 2
ERROR 3
ERROR 255
ERROR 254
ERROR FIRMWARE
ERROR BLUETOOTH
Pump time error
The cuff is not fastened properly. Re-fit the cuff, and take a
measurement again.
ERROR 0
ERROR 1
ERROR 2
ERROR 3
ERROR 255
ERROR 254
ERROR FIRMWARE
ERROR BLUETOOTH
Device internal error
Remove and then reinsert the batteries. If the problem persists,
contact customer support.
ERROR 0
ERROR 1
ERROR 2
ERROR 3
ERROR 255
ERROR 254
ERROR FIRMWARE
ERROR BLUETOOTH
Calibration error
Remove and then reinsert the batteries. If the problem persists,
contact customer support.
ERROR 0
ERROR 1
ERROR 2
ERROR 3
ERROR 255
ERROR 254
ERROR FIRMWARE
ERROR BLUETOOTH
An error occurred during
the Bluetooth Firmware
update
Device will automatically restart using the original Bluetooth
firmware. Re-initiate the firmware download process or follow
the on-screen instruction from Braun APP.
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