Brother DCP-135C User Manual

54
B
Troubleshooting B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
.
If you are having difficulty with your machine B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty Suggestions
No printout Check the interface cable connection on both the machine and your computer.
Make sure the machine is pluggged in and not turned off.
One or more ink cartridges are empty. (See Replacing the ink cartridges
on page 62.)
Check to see if the LCD is showing an error message. (See Error messages
on page 57.)
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother DCP-XXXX(where XXXX is your model name),
and make sure that ‘Use Printer Offline’ is unchecked.
Poor print quality Check the print quality. (See Checking the print quality on page 67.)
Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing for Windows
®
or Printing and Faxing for
Macintosh
®
in the Software User's Guide on the CD-ROM.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
 The expiration date written on the cartridge package has passed.
(Cartridges stay usable for up to two years if kept in their original packaging.)
 The ink cartridge was in your machine over six months.
 The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other
media on page 10.)
The recommended environment for your machine is between 20° C to 33° C
(68° F to 91° F).
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 66.)
Try using the recommended types of paper. (See Acceptable paper and other
media on page 10.)
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 66.)
Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 68.)

Brother DCP-135C Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	25 ppm
Print speed (color, normal quality, A4/US Letter)	20 ppm
PictBridge	Yes
Scan speed	4 sec/page
Dimensions (WxDxH)	398 x 360 x 150 mm
All-in-one functions	Copy, Scan
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000/XP/Vista Mac OS Linux
Scan to	E-mail, OCR, USB
Scanner type	Flatbed scanner
Grayscale levels	256
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	600 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	4
Copy speed (black, normal quality, A4)	5 cpm
Total input capacity	100 sheets
Total output capacity	50 sheets
Internal memory	16 MB
Paper tray media types	Envelopes, Glossy paper, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), index card, Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Borderless printing media sizes	A4, A6
Maximum ISO A-series paper size	A4
USB 2.0 ports quantity	1
Bundled software	Brother MFL-Pro Suite Brother ControlCentre3 ScanSoft Paperport 11 SE Brother ControlCentre2 (Mac) NewSoft Presto! (Mac)
Power consumption (PowerSave)	4 W
Power consumption (average operating)	20, 6 W
Package weight	9500 g
Faxing	No
Market positioning	Home & office