Brother DCP 8085DN User Manual

Troubleshooting and routine maintenance
75
C
Error and maintenance messages C
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Error Message Cause Action
Access Error The device is removed from the
USB direct interface while the
data is processing.
Press Stop/Exit. Reinsert the device and try
to print with Direct Print.
Cartridge Error The toner cartridge is not installed
correctly.
Pull out the drum unit, take out the toner
cartridge that is indicated on the LCD, and
put it back into the drum unit again.
Cooling Down
Wait for a while
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and
Wait for a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Cover is Open The front cover is not closed
completely.
Close the front cover of the machine.
Cover is Open The fuser cover is not closed
completely or paper was jammed
in the back of the machine when
you turned on the power.
 Close the fuser cover of the machine.
 Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Start.
Document Jam The document was not inserted
or fed correctly, or the document
scanned from the ADF was too
long.
See Document jams on page 79 or Using the
automatic document feeder (ADF)
on page 20.
Drum Error The corona wire on the drum unit
needs to be cleaned.
Clean the corona wire on the drum unit. (See
Cleaning the corona wire on page 90.)
The drum unit has reached the
end of its life.
Replace the drum unit. (See Replacing the
drum unit on page 98.)
Duplex Disabled The duplex tray is not installed
properly.
Remove the duplex tray and install it again.

Brother DCP 8085DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Scan to	CIFS, E-mail, FTP, Image, OCR, USB
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	48 bit
Output color depth	24 bit
Image formats supported	BMP, JPG
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	600 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
N-in-1 copy function (N=)	2
Copy speed (black, normal quality, A4)	30 cpm
Total input capacity	250 sheets
Total output capacity	150 sheets
Auto document feeder (ADF) input capacity	50 sheets
Internal memory	64 MB
Maximum internal memory	576 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Display	TFT
Market positioning	Business
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 105 g/m²
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Dimensions (WxDxH)	531 x 451 x 475 mm
All-in-one functions	Copy, Scan
Compatible operating systems	Windows 2000 Professional, XP Home Edition, XP Professional Edition, XP professional x64 Edition, Vista Mac OS X 10.3.9 + Linux
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD responder, Web Services (Print), CIFS Client, SNTP
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMPv6, LLTD responder, Web Services (Print), CIFS Client, SNTP
Standard interfaces	Ethernet, Parallel, USB 2.0
USB 2.0 ports quantity	1
Bundled software	Brother MFL-pro suite in Windows: BrotherControlCentre 3 Scansoft Paperport 11SE + OCR, Macintosh:BrotherControlCentre 2 Newsoft Presto! Page manager 7
Power consumption (standby)	85 W
Power consumption (PowerSave)	16 W
Power consumption (average operating)	680 W
Package weight	21800 g
Maximum duty cycle	30000 pages per month
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6