Brother PDS-5000 User Manual

Troubleshooting
108
8
Messages displayed on your computer
Error message Cause Action
A document is jammed in the ADF. A document is jammed. Open the top cover and remove the
document by pulling it backwards,
then close the top cover.
Do not open the ADF cover when
scanning.
Your scanner’s top cover is open
when scanning starts.
Close the top cover and start
scanning again.
No document in ADF. No document is set in the ADF. Set your document in the ADF and
start scanning again.
Cannot find the scanner. Your scanner is not connected to
your computer.
Confirm that the USB cable
connecting the scanner to the
computer is properly connected.
By automatic power off function, the
machine’s power might be turned off
automatically. Press Power button to
turn the scanner ON.
Document misfeeds. The document is not feeding
correctly.
Remove the document, align the
pages, and set it carefully in the ADF,
then start scanning again.
Multifeed is detected. Documents are multifed. Remove the remaining document
from the ADF, set it carefully in the
ADF, then start scanning again.
Unknown error. - Contact Brother customer service or
your local Brother dealer. See For
customer service on page 123.

Brother PDS-5000 Specifications

General

Film scanning	-
Color scanning	Yes
Grayscale levels	256
Input color depth	48 bit
Maximum scan size	218 x 5994 mm
Output color depth	24 bit
ADF scan speed (b/w, A4)	60 ppm
Optical scanning resolution	600 x 600 DPI
Duplex ADF scan speed (b/w, A4)	120 ipm
Display	LCD
Scanner type	ADF scanner
Product color	Black, Grey
Built-in display	No
Scan to	Cloud, E-mail, File, FTP, OCR, SMB
Scan drivers	ICA, ISIS, SANE, TWAIN, WIA
Internal memory	512 MB
Button functions	Cancel, Off, On, Scan
Scanning noise level	55 dB
Daily duty cycle (max)	- pages
Auto document feeder (ADF) input capacity	100 sheets
Scanning media types supported	Plain paper
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	28 - 400 g/m²
USB version	3.2 Gen 1 (3.1 Gen 1)
Standard interfaces	USB 2.0, USB 3.2 Gen 1 (3.1 Gen 1)
Current	2 A
Input voltage	100-240 V
Power supply type	AC
AC input frequency	50 - 60 Hz
Power consumption (off)	0.3 W
Power consumption (standby)	19 W
Power consumption (typical)	59 W
Power consumption (PowerSave)	1.6 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	20 - 80 %
Operating relative humidity (H-H)	10 - 90 %
Sustainability certificates	ENERGY STAR
Package depth	296 mm
Package width	437 mm
Package height	320 mm
Package weight	6500 g
Cables included	AC, USB
Bundled software	Nuance OmniPage 18SE\\r NewSoft Presto! PageManager 9
Online services supported	Dropbox, Facebook, Flickr, Google Drive, Picasa

Weight and Dimensions

Depth	187 mm
Width	316 mm
Height	183 mm
Weight	4700 g