47
Error Messages
Error Message Cause Corrective Action
Cannot cut paper. There are sheets left on the
Ejection Guide .
(→
, Loading Rolls in the Printer)
In other cases, the Cutter Unit
may be damaged.
Contact your Canon dealer for assistance.
Press the OK button and remove the paper.1.
Load paper.2.
If Not finished printing. Finish printing
remaining jobs? is shown on the Display Screen ,
press the OK button.
3.
Printing will resume, starting from the page on
which the error occurred.
There is a foreign object by the
Output Tray , obstructing the
Cutter Unit .
Lift the Top Cover and remove the foreign object.1.
If Not finished printing. Finish printing
remaining jobs? is shown on the Display Screen ,
press the OK button.
2.
Printing will resume, starting from the page on
which the error occurred.
You are not using the printer under
the recommended environmental
conditions for the paper.
Use the printer only where the recommended
environmental conditions for the paper are met.
Note that various environmental conditions are
recommended for various types of paper. For details
on the recommended environmental conditions, see
the Paper Reference Guide .
(→"Types of Paper," User Manual)
You are using paper that is not
compatible with automatic cutting.
Specify Manual as the cutting method and use
scissors or a cutting tool to cut the roll.
1.
Press the OK button and remove the paper.2.
(→"Specifying the Cutting Method for Rolls," User
Manual)
For information about paper that is compatible with
automatic cutting, see the Paper Reference Guide .
(→"Types of Paper," User Manual)
Roll printing is selected. You have attempted to print on a
roll, but no roll is loaded.
Press ▲ or ▼ to select Load Roll Paper , and then
press the OK button. Load the roll, and then print.
Press ▲ or ▼ and select Stop Printing
or press the
Stop button to stop printing.
(→
, Loading Rolls on the Roll Holder)
(→
, Loading Rolls in the Printer)
Cannot detect papr The printer could not detect the
paper.
Reload the paper as follows.
1. Remove the paper and press the OK button.
2. Reload the paper.
(→ , Loading Sheets in the Printer)
(→
, Loading Rolls in the Printer)