Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
•
For macOS:
Starting Up IJ Network Device Setup Utility
Check4
Make sure paper settings match information set for rear tray or cassette.
If the paper settings do not match the information set for the rear tray or the cassette, an error message appears
on the LCD. Follow the instructions on the LCD to solve the problem.
Note
•
You can select whether the message which prevents misprinting is displayed.
•
To change the message view setting when printing using the printer's operation panel:
Feed settings
•
To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
Check5
If printing from a computer, delete jobs stuck in print queue.
• For Windows:
Deleting the Undesired Print Job
• For macOS:
Deleting the Undesired Print Job
Check6
Is your printer's printer driver selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
• For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
• If multiple printers are registered to your computer, select Set as Default Printer for a printer to make
the one selected by default.
• For macOS:
Make sure your printer's name is selected in Printer in the Print dialog.
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