I can’t pair the watch with a
phone.
Q1
I’ve never been able to establish a
(pairing) connection between the
watch and phone.
Are you using a supported phone model?
Check if the phone model and its
operating system are supported by the
watch.
For information about supported phone
models, visit the CASIO Website.
https://world.casio.com/os_mobile/wat/
Did you install OCEANUS Connected on
your phone?
OCEANUS Connected needs to be
installed on your phone in order to
connect with the watch.
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A
Install the required app on your
phone.
Are your phone’s Bluetooth settings
configured correctly?
Configure the phone’s Bluetooth settings.
For details about setting procedures, see
your phone documentation.
iPhone Users
●
“Settings”
n
“Bluetooth”
n
On
●
“Settings”
n
“Privacy”
n
“Bluetooth
Sharing”
n
“OCEANUS Connected”
n
On
Android Users
●
Enable Bluetooth.
Other than the above.
Some phones need to have BT Smart
disabled to use OCEANUS Connected.
For details about setting procedures, see
your phone documentation.
On the Home Screen, tap: “Menu”
n
“Settings”
n
“Bluetooth”
n
“Menu”
n
“BT Smart settings”
n
“Disable”.
I can’t reconnect the watch
and phone.
Q1
The watch will not re-connect with the
phone after they are disconnected.
Is OCEANUS Connected running?
The watch cannot re-connect with your
phone unless OCEANUS Connected is
running on the phone. On the phone’s
Home Screen, tap the “OCEANUS
Connected” icon. Next, on the watch, hold
down (B) for at least 0.5 seconds until the
second hand points to [C].
Have you tried turning your phone off and
then back on again?
Turn the phone off and then back on, and
then tap the “OCEANUS Connected”
icon. Next, on the watch, hold down (B) for
at least 0.5 seconds until the second hand
points to [C].
Q2
I can’t connect while my phone is in
the Airplane Mode.
Connection with the watch is not possible
while the phone’s Airplane Mode is enabled.
After disabling the phone’s Airplane Mode, go
to the phone’s Home Screen and tap the
“OCEANUS Connected” icon. Next, on the
watch, hold down (B) for at least 0.5 seconds
until the second hand points to [C].
Q3
I changed the phone’s Bluetooth
from enabled to disabled, and now I
can’t connect anymore.
On the phone, turn Bluetooth off and then back
on, and then tap the “OCEANUS Connected”
icon on the Home Screen. Next, on the watch,
hold down (B) for at least 0.5 seconds until the
second hand points to [C].
Q4
I can’t connect after turning off the
phone.
Turn on the phone and then tap the
“OCEANUS Connected” icon. Next, on the
watch, hold down (B) for at least 0.5 seconds
until the second hand points to [C].
Phone-Watch Connection
Q1
I can’t establish a connection
between the phone and watch.
Have you tried turning your phone off and
then back on again?
Turn the phone off and then back on, and
then tap the “OCEANUS Connected”
icon. Next, on the watch, hold down (B) for
at least 0.5 seconds until the second hand
points to [C].
Is the watch’s Airplane Mode enabled?
Connection with your phone is not
possible while the watch’s Airplane Mode
is enabled. To connect with your phone,
disable the Airplane Mode.
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Using the Watch in a Medical Facility or
Aircraft
Has the watch been re-paired with the
phone?
Delete the pairing information from
OCEANUS Connected and your phone
(iPhone only), and then re-pair them.
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Deleting Pairing Information from
OCEANUS Connected
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iPhone Only
Deleting the phone’s pairing
information
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C
Pair the watch with a phone.
If you are unable to establish a
connection...
After deleting pairing information from the
watch, re-pair it with your phone.
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Deleting Pairing Information from the
Watch
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C
Pair the watch with a phone.
Operation Guide 5624
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