Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 8/20/21
402 Customer Information
.
Vehicle immobilization situations arising
from car crashes caused by the driver of
the vehicle or third parties. This means
any occurrence that causes physical injury
to the occupants and/or the vehicle
caused by external forces.
.
Acts of terrorism, riot or uproar, armed
forces or police actions which prevent
timely delivery of assistance services.
.
Food service, beverages, telephone calls,
or other extra costs. Accommodation
costs apply only to Mexico per the terms
and conditions of the Roadside Assistance
program.
.
Any damage to the vehicle without
intent, derived from the services provided.
.
Cost of towing a trailer when choosing a
Chevrolet dealer that is nearest to the
temporary storage facility for the disabled
vehicle.
.
Cost of all maneuvers required to access
the vehicle when it is not available to be
towed.
.
Cost of fuel provided.
Routine vehicle repair costs are not covered
by the Roadside Assistance program. For
more information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are of no cost
to you and available 24 hours a day,
365 days a year. Costs are only incurred in
situations that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by phone,
use the following numbers:
Mexico
800-466-0811
800-508-0000
United States
1-800-222-1020
Canada
1-800-268-6800
E-mail
asistencia.gmmexico@gm.com
For assistance in English:
mx_gm_customerassistance @gm.com
Chevrolet reserves the right to make any
changes or discontinue the Roadside
Assistance program at any time without
notification.
Radio Frequency Statement
This vehicle has systems that operate
on a radio frequency that complies
with NOM-EM-016-SCFI-2015 or
NOM-208–SCFI-2016 and National Radio
Frequency Allocation Chart.
Operation of this equipment is subject to
the following two conditions:
1. This equipment or device may not cause
harmful interference.
2. This equipment or device must accept
any interference received, including
interference that may cause undesired
operation.
Reporting Safety Defects
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
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