A-9
Cisco 3700 Series Routers Hardware Installation Guide
OL-2180-08
Appendix A Troubleshooting
Error Messages
Table A-5 System Error and Recovery Messages
LED Type LED Color Message
—— Error:
%INITSYS-1-PS:
Explanation:
The router failed to establish the environmental monitor process. This error is probably due to
insufficient memory.
Recovery:
Add memory to the router.
System Amber Error:
%SYS-1-OVERTEMP: System detected OVERTEMPERATURE condition. Please resolve
cooling problem immediately!
Explanation:
The router is operating at an abnormally high temperature possibly caused by one or more of
the following conditions:
• Fan failure
• Air conditioner failure in the room
• Air blockage to cooling vents
Recovery:
Check the possible causes. See also the “Site Environment” section on page 2-4 and the
“Equipment Racks” section on page 2-4.
When the error condition is resolved, the following informational message appears:
%OVERTEMP_OK, PS, LOG_ERR, 0: System temperature is now normal.
System Amber Error:
%THERMAL-3-PS: System detected Power System # THERMAL FAIL condition.
Explanation:
The operating temperature of the specified power supply (1 or 2) exceeded the acceptable
range possibly caused by one or more of the following conditions:
• Fan failure
• Air conditioner failure in the room
• Air blockage to cooling vents
Recovery:
Check the possible causes. If you need to replace the Cisco 3745 fan assembly, see the
Installing Field-Replaceable Units in Cisco 3745 Routers hardware configuration note.
When the error condition is resolved, the following informational message appears:
%THERMOK-3-PS: Power System THERMAL condition is now normal.