Cisco IP Phone 6851 Series User Guide
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Buttons and Hardware
Figure 2: Cisco IP Phone 6851 Series Buttons and Features
Handset and Handset light strip
Indicates whether you have an incoming call (flashing red) or
a new voice message (steady red).
Programmable feature buttons and line buttons
Access your phone lines, features, and call sessions.
Access functions and services.
Navigation ring and Select button. Scroll through menus,
highlight items, and select the highlighted item.
Hold/Resume, Conference, and Transfer
Hold/Resume - Place an active call on hold and resume
the held call.
Conference - Create a conference call.
Transfer - Transfer a call.
Speakerphone, Mute, and Headset
Speakerphone - Toggle the speakerphone on or off.
When the speakerphone is on, the button is lit.
Mute - Toggle the microphone on or off. When the
microphone is muted, the button is lit.
Headset - Toggle the headset on or off. When the
headset is on, the button is lit.
Contacts, Applications, and Messages
Contacts - Access personal and corporate directories.
Applications - Access call history, user preferences,
phone settings, and phone model information.
Messages - Autodial your voice messaging system.
Adjust the handset, headset, and speakerphone
volume (off hook) and the ringer volume (on hook).