Cisco IP Phone 6851 Series User Guide
9 | P a g e
Hold button, Transfer button, and Conference button
• These three large buttons are located to the right of
Navigation cluster.
• In this group of buttons, the Hold button is the single
button in the top row. Below the Hold button, the
Transfer button is on the left, and the Conference button
is on the right.
Allow you to use these functions on your phone.
Messages button, Applications button, and Contacts
button
• These three large buttons are located to the left of the
Navigation cluster.
• In this group of buttons, the Messages button is the
single button in the top row. Below the Messages button,
the Applications button is on the left, and the Contacts
button is on the right.
Allow you to easily access your messages,
applications, and contacts.
Volume key
• This key is located to the left of the keypad.
Allows you to increase or decrease the ring volume
or the sound through the handset, headset, or
speakerphone.
Press up on the rocker key to increase the volume.
Press down on the rocker key to decrease the
volume.
Allows you to use existing or familiar key positions.
Key 5 has a nib.
• Headset, Speakerphone, and Mute buttons located to
the right of the keypad.
• The Speakerphone button is on the top, the Headset
button is in the middle, and the Mute button is on the
bottom.
Provide audible notification of the phone state:
• Toggle the Headset, Mute, and Speakerphone
buttons on and off to indicate the phone state.
• Use the Headset button to toggle the headset on
or off. When the headset is on, the button is lit.
• Use the Mute button to toggle the microphone on
or off. When the microphone is muted, the button is
lit. When you turn on Mute, your phone beeps once;
when you turn off Mute, your phone beeps twice.
• Use the Speakerphone button to toggle the
speakerphone on or off. When the speakerphone is
on, the button is lit.
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