Cisco 6871 User Manual

User Authentication Control 18
Sign into Your Extension from Another Phone (Extension Mobility) 18
Sign out of Your Extension from Another Phone 18
Sign in to a Phone as a Guest 19
Sign Out of a Phone as a Guest 19
Set the Profile Rule on the Phone 19
Coworker Line Status 20
Activate or Deactivate Monitoring of the BLF List 21
Configure Monitoring of an Individual Line 21
Remove the Feature Configured on a Line Key 23
Add a Menu Shortcut to a Line Key 23
Remove the Menu Shortcut from a Line Key 23
Service Interruption Message on Home Screen 24
Phone Web Page 24
Speed-Dial Numbers 25
Phone Hardware and Buttons 26
Cisco IP Phone 6821 Multiplatform Phones Buttons and Hardware 26
Cisco IP Phone 6841, 6851, and 6861 Multiplatform Phones Buttons and Hardware 27
Cisco IP Phone 6871 Multiplatform Phones Buttons and Hardware 28
Navigation 30
Softkey, Line, and Feature Buttons 30
Phone Screen Features 31
Clean the Phone Screen 32
Differences Between Phone Calls and Lines 32
Energy Savings 32
Additional Help and Information 32
Accessibility Features 33
Cisco IP Phone 6821 Multiplatform Phones Hearing-Impaired Accessibility Features 33
Cisco IP Phone 6841, 6851, and 6861 Hearing-Impaired Accessibility Features 34
Cisco IP Phone 6871 Multiplatform Phones Hearing-Impaired Accessibility Features 36
Cisco IP Phone 6821 Multiplatform Phones Vision-Impaired and Blind Accessibility Features 38
Cisco IP Phone 6841, 6851, and 6861 Vision-Impaired and Blind Accessibility Features 41
Cisco IP Phone 6871 Multiplatform Phones Vision-Impaired Accessibility Features 43
Cisco IP Phone 6821 Multiplatform Phones Mobility-Impaired Accessibility Features 46
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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Contents

Cisco 6871 Specifications

General

Brand	Cisco
Model	6871
Category	IP Phone
Language	English

Summary

Your Phone

Phone Setup and Initial Configuration

Step-by-step guide for initial phone setup, network connection, and provisioning.

User Authentication and Profile Management

Line and Feature Key Configuration

Phone Hardware and Interface Features

Explanation of phone buttons, navigation, screen layout, and hardware components.

Accessibility Features for Users

Information on features supporting visually, hearing, and mobility-impaired users.

Troubleshooting and Support Resources

Steps for diagnosing issues, viewing status, and accessing support information.

Calls

Making Calls

Instructions on how to initiate calls using the handset, speakerphone, or headset.

Answering and Managing Calls

Procedures for answering calls, handling call waiting, and declining calls.

Call Hold and Transfer Operations

Steps for putting calls on hold, resuming, swapping between calls, and transferring.

Call Forwarding Services

Call Center Agent Features

Executive and Assistant Call Management

Contacts

Searching and Accessing Directories

How to search contacts in All, Webex, BroadSoft, LDAP, and XML directories.

Personal Address Book Management

Voicemail

Personal Voicemail Access

How to access your personal voicemail account and messages on the phone.

Settings

User Preferences and Call Handling

Configuring call forwarding, blocking, DND, call waiting, audio, and ringtones.

Screen and Display Customization

Network Connectivity Configuration

Setting up and managing Wi-Fi, HTTP proxy, and VPN connections on the phone.

Executive and Assistant Call Settings

Managing call filtering, diversion, and assistant access for executive users.

Device Administration and System Settings

Product Safety and Security

FCC Regulations and RF Exposure