6 – Quick Start Guide: Cisco 7941/7961 IP Telephone MISSOURI S&T Information Technology
Answering a Call
There are four options for answering a call.
Lift the Handset.
Press the Answer soft key.
Press the SPEAKER button.
Press the HEADSET button.
Notes: If “Line 1” is ringing, pick up the handset and you will be automatically connected to the call.
If any other line is ringing, lift up the handset (or press the SPEAKER button) and press the
Answer soft key, OR press the line button next to the ringing line
End a Call
There are three options for ending a call.
Hang up the Handset.
Press the SPEAKER button.
Press the EndCall soft key and hang up.
Additional Call Handling
Each phone line you have available can handle up to six individual calls. Therefore, it is possible that you
will have a call in progress and receive another call on the same line. Or you could have a call in
progress and decide to call someone else to confirm a piece of information, only to return to your original
call. You can also use the additional call handling feature in order to set up a three- or four-way
conference call.
Answering an additional call while a call is in progress
If this occurs, your handset/headset will beep and the additional call will appear on the LCD panel on your
phone.
Step 1) Use the SCROLL buttons to scroll to that call and then press the Answer soft key.
Step 2) Your original call will be placed on hold while you are talking to the second caller.
Step 3) If the third party hangs up, you will automatically be reconnected to your original call.
Step 4) Otherwise, you can press the EndCall soft key on the third party, which will also
automatically reconnect you to your original call.
Step 5) Finally, you can use the SCROLL button to alternate between calls. You will need to scroll to
each call and then press the Resume soft key to reconnect to that call. The other caller will
be placed on hold.
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