Installing the Cisco Microsoft Windows USB Driver
Procedure
Step 1 Obtain the Cisco USB console driver file from the Cisco.com web site and unzip it.
You can download the driver file from the Cisco.com site for downloading the switch software.
Note
Windows 10 includes a USB to RS232 driver. However for added functionality, download the USB Console
Software from the Software Download Center for Catalyst 3850 Series Switches at cisco.com.
Step 2 If using 32-bit Windows, double-click the setup.exe file in the Windows_32 folder. If using 64-bit Windows,
double-click the setup(x64).exe file in the Windows_64 folder.
Step 3 The Cisco Virtual Com InstallShield Wizard begins. Click Next.
Step 4 The Ready to Install the Program window appears. Click Install.
If a User Account Control warning appears, click Allow - I trust this program to proceed.
Note
Step 5 The InstallShield Wizard Completed window appears. Click Finish.
Step 6 Connect the USB cable to the PC and the switch console port. The USB console port LED turns green, and
the Found New Hardware Wizard appears. Follow the instructions to complete the driver installation.
Uninstalling the Cisco Microsoft Windows USB Driver
Uninstalling the Cisco Microsoft Windows USB Driver
Before you begin
Disconnect the switch console terminal before uninstalling the driver.
Procedure
Step 1 Run setup.exe for Windows 32-bit or setup(x64).exe for Windows-64bit. Click Next.
Step 2 The InstallShield Wizard for Cisco Virtual Com appears. Click Next.
Step 3 When the Program Maintenance window appears, select the Remove radio button. Click Next.
Step 4 When the Remove the Program window appears, click Remove.
If a User Account Control warning appears, click Allow - I trust this program to proceed.
Note
Step 5 When the InstallShield Wizard Completed window appears, click Finish.
Cisco Catalyst 9200CX Compact Series Switches Hardware Installation Guide
51
Configuring the Switch
Installing the Cisco Microsoft Windows USB Driver
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