cfwd // Reroutes incoming calls to another telephone number.
dnd // Do Not Disturb. Prevents incoming calls from ringing your phone. Calls forward to voice mail
automatically if that number has a mailbox. Reroutes incoming calls to another telephone number.
Some functions may be restricted by your telephone administrator.
Dialing shortcut when using feature access codes: Press the # symbol to complete any dialing string
for a faster connection.
For more information on IP Centrex, go to myaccount.coxbusiness.com and click the Learn More
link.
Services not available in all areas. Other restrictions may apply. For technical support, dial
1.866.272.5777.
Commonly Used Features Access Codes
Call Forward Always – Activate – *72
Call Forward Always – Deactivate – *73
Call Forward No Answer – Activate – *92
Call Forward No Answer – Deactivate – *93
Call Park – Press Hold > *68 > Extension number
Call Park Retrieve – Pick up the handset or press the hands-free button > *88# > Enter the extension
where the call is parked > #
Call Pick Up – Press *98 to pick up ringing extension. Press *97 > Extension number > # to answer a
specifi c extension
Call Return – *69
Call Waiting – Activate – *43
Call Waiting – Deactivate – #43
Direct Voice Mail Transfer – Press transfer (xfer) then *55 > Extension number > #
Intercom (Push to Talk) – *50 > Extension number > #
Call Forward Remote Access – Dial your local Voice Portal Remote Access Number > Enter your 10-
digit IP Centrex Station Number and Passcode
IP Centrex Cisco SPA504G IP Phone User Manual – Optimized PDF
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