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The Cisco Technical Support Services organization offers the following features, providing network investment
protection and minimal downtime for systems running mission-critical applications:
• Provides Cisco networking expertise online and on the telephone
• Creates a proactive support environment with software updates and upgrades as an ongoing integral part of your
network operations, not merely a remedy when a failure or problem occurs
• Makes Cisco technical knowledge and resources available to you on demand
• Augments the resources of your technical staff to increase productivity
• Complements remote technical support with onsite hardware replacement
• Cisco Technical Support Services include:
• Cisco SMARTnet support
• Cisco SMARTnet Onsite support
• Cisco Software Application Services, including Software Application Support and Software Application Support
plus Upgrades
For more information, visit: http://www.cisco.com/en/US/products/svcs/ps3034/serv_category_home.html
Additional Cisco Catalyst 6500 Series Information
For additional information about the following data sheets that describe Cisco Catalyst 6500 Series, supervisor
engines, interface modules, SFM, and services modules, visit: http://www.cisco.com/en/US/products/hw/switches/ps708/
products_data_sheets_list.html
• Cisco Catalyst 6500 Series Supervisor Engine 1A and Supervisor Engine 2 Data Sheet
• Cisco Catalyst 6500 Series Supervisor Engine 720 Data Sheet
• Cisco Catalyst 6500 Series 10/100 and 10/100/1000 Ethernet Interface Modules Data Sheet
• Cisco Catalyst 6500 Series Gigabit Ethernet Interface Modules Data Sheet
• Cisco Catalyst 6500 Series 10 Gigabit Ethernet Interface Modules Data Sheet
• Cisco Catalyst 6500 Series FlexWAN Interface Modules Data Sheet
• Cisco Catalyst 6500 Series Switch Fabric Interface Modules Data Sheet
• Cisco Catalyst 6500 Series Content Services Module Data Sheet
• Cisco Catalyst 6500 Series Firewall Services Module Data Sheet
• Cisco Catalyst 6500 Series Network Application Module (NAM) Data Sheet
• Cisco Catalyst 6500 Series Intrusion Detection (IDS) Module Data Sheet
• Cisco Catalyst 6500 Series IPSec VPN Services Module Data Sheet
• Cisco Catalyst 6500 Series SSL Services Module Data Sheet
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