D-Link DCS-933L User Manual

44D-Link DCS-933L User Manual
Section 4 - Troubleshooting
Troubleshooting
1. What is Remote Access? How do I enable it?
Remote Access allows you to access your camera from any PC connected to the Internet through a web browser. This lets you view your camera
feedandmanageyourcamera’ssettingswhenyou’reawayfromhome.
To enable Remote Access, simply go through the Camera Setup Wizard. You can also download the wizard from the following websites:
DCS-933L: http://DCS-933L.mydlink.com
Aftergoingthroughthewizard,youshouldseeRemoteStatus:Enabledonthesummarypage.
If you see Remote Status: Disabled, make sure that:
...thefrontLEDonyourcameraislitsolidgreen
...your Internet connection is working
...yourrouter’sLAN&WANconnectionsareworkingproperly
...yourrouterhasUPnPenabled(ifyourrouterdoesnotsupportUPnP,pleaserefertoAppendixA)
...your router can get a public IP
...your router is upgraded to the latest rmware
...you have tried rebooting your router by unplugging it, then plugging it back in
After checking the above items, you can click the Retry button to refresh the summary screen to see if Remote Access has been enabled.
2. What can I do if I forget my password?
If you forget your password, you will need to perform a hard reset of your camera. This process will change all your settings back to the factory
defaults.
To reset your camera, please use an unfolded paperclip to press and hold the RESET button for at least 3 seconds while your camera is plugged in.
3. Why does the LED not light up?

D-Link DCS-933L Specifications

General

Total megapixels	0.3 MP
Maximum resolution	640 x 480 pixels
Supported video modes	-
Video formats supported	H.264, M-JPEG
Supported graphics resolutions	160 x 112, 320 x 240
Camera shutter type	Electronic
Camera shutter speed	1/15 - 1/15000 s
Minimum illumination	0 lx
Field of view (FOV) angle	54.9 °
Sensor type	CMOS
Optical sensor size	1/5 \
Digital zoom	4 x
Optical zoom	0 x
Zoom capability	Yes
Fixed focal length	3.15 mm
Built-in HDD	No
LED type	IR
Type	IP security camera
Placement supported	Indoor
Connectivity technology	Wired & Wireless
Form factor	Cube
Mounting type	Desk
Product color	White
Housing material	Plastic
Bundled software	D-ViewCam
Browser supported	Internet Explorer 7
Dimensions (WxDxH)	80 x 80 x 115 mm
F-number (relative aperture)	2.8
Minimum system requirements	- Microsoft Windows 7 / Vista / XP - Internet Explorer 7 or higher - standard TCP/IP
Interface	WLAN
RS-422 ports	0
Ethernet LAN (RJ-45) ports	1
Audio system	1-way
Audio formats supported	PCM
Wi-Fi standards	Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Supported network protocols	IPV4, ARP, TCP, UDP, ICMP, DHCP client, NTP client (D-Link), DNS client, DDNS client (D-Link), SMTP client, FTP client, HTTP server, PPPoE, UPnP port forwarding, LLTD
DC output voltage	+5V
Power consumption (typical)	4 W
Storage temperature (T-T)	-20 - 80 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	20 - 80 %
Pallet width	1200 mm
Pallet length	1100 mm
Pallet height (air)	2095 mm
Pallet gross weight (air)	317600 g
Quantity per pallet (air)	600 pc(s)
Shipping (inner) case width	173 mm
Shipping (inner) case height	196 mm
Shipping (inner) case length	509 mm
Shipping (inner) case weight	2500 g
Shipping (inner) case net weight	1050 g
Number of cartons per pallet (air)	120 pc(s)
Harmonized System (HS) code	85258900
Quantity per shipping (inner) case	5 pc(s)

Weight and Dimensions

Width	80 mm
Height	115 mm
Weight	96.2 g
Package depth	160 mm
Package width	152 mm
Package height	95 mm
Package weight	290 g