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Troubleshooting (continued)
Symptom Remedy
Thermostat ID
location
The thermostat ID is attached to the front of this book, as well as on the back of the thermostat above
the terminals.
not displayed on
thermostat
Reconnect thermostat as if for the first time.
No outputs activate
upon power-up
Upon Power-up the thermostat will not activate outputs for four minutes. To bypass the output
lockout, change the setpoint temperature in heat or cool mode on the thermostat, by the temperature
differential.
Setpoints do not
display all of the time
Press ,
MENU
VIEW
, six times,
Problem finding app Apple devices require iOS 7.0 or newer software. Android devices require Android Honeycomb
(Android version 3.1) or newer software.
Offline ! If the thermostat or APP shows offline ( !) for more than a few minutes, unplug the thermostat from
the wall plate, wait one minute, then plug thermostat back into wall plate.
Alarm displays A unit alarm may be cleared from the thermostat provided a unit fault is no longer active. Please refer
to the Daikin WSHP unit IOM for additional information.
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