Dell B2360D User Manual

Tray problems
Action Yes No
Step 1
a Open the tray and do one or more of the following:
• Check for paper jams or misfeeds.
• Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
• If you are printing on custom‑size paper, then make sure that the
paper guides rest against the edges of the paper.
• Make sure the paper is below the maximum paper fill indicator.
• Make sure paper lies flat in the tray.
b Check if the tray closes properly.
Is the tray working?
The problem is solved. Go to step 2.
Step 2
a Turn off the printer, then wait about 10 seconds, and then turn the
printer back on.
b Resend the print job.
Is the tray working?
The problem is solved. Go to step 3.
Step 3
Check if the tray is installed and recognized by the printer.
Print a menu settings page, and then check if the tray is listed in the
Installed Features list.
Is the tray listed in the menu settings page?
Go to step 4. Reinstall the tray. For
more information, see
the setup
documentation that
came with the tray.
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to make it
available for print jobs. For more information, see “Updating available
options in the printer driver” on page 22.
Is the tray available in the printer driver?
Go to step 5. Manually add the tray
in the printer driver.
Step 5
Check if the option is selected.
a From the application you are using, select the option. For Mac OS X
version 9 users, make sure the printer is set up in Chooser.
b Resend the print job.
Is the tray working?
The problem is solved. Contact
technical
support.
Troubleshooting 125

Dell B2360D Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Duplex print speed (black, normal quality, A4/US Letter)	18 ppm
Printing colors	Black
Maximum duty cycle	80000 pages per month
Recommended duty cycle	750 - 2500 pages per month
Number of print cartridges	1
Page description languages	Microsoft XPS, PCL 5c, PCL 5e, PCL XL, PostScript 3
Memory type	DDR3
Maximum internal memory	- MB
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	850 sheets
Maximum number of input trays	2
Multi-Purpose tray input capacity	50 sheets
Envelopes sizes	7 3/4, 9, 10, DL
Custom media width	76.2 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	176 - 356 mm
Maximum media length	356 mm
Paper tray media types	Bond paper, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate, Windows 8, Windows 8 Enterprise, Windows 8 Pro, Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Ultimate, Windows XP Home, Windows XP Professional
Power consumption (printing)	- W
Package depth	432 mm
Package width	472 mm
Package height	380 mm
Package weight	15900 g

Weight and Dimensions

Depth	382 mm
Width	399 mm
Height	262.7 mm