Dell E2016 User Manual

Troubleshooting | 37
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
Symptoms
What You
Experience
Possible Solutions
No Video/Power
LED off
No picture •Ensure that the video cable connecting the monitor and
the computer is properly connected and secure.
•Verify that the power outlet is functioning properly
using any other electrical equipment.
•Ensure that the power button is depressed fully.
No Video/Power
LED on
No picture or no
brightness
•Increase brightness & contrast controls via OSD.
•Perform monitor self-test feature check.
•Check for bent or broken pins in the video cable
connector.
•Run the built-in diagnostics.
Poor Focus Picture is fuzzy,
blurry, or ghosting
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock controls via OSD.
•Eliminate video extension cables.
•Reset the monitor to factory settings.
•Change the video resolution to the correct aspect ratio.
Shaky/Jittery
Video
Wavy picture or
fine movement
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock controls via OSD.
•Reset the monitor to factory settings.
•Check environmental factors.
•Relocate the monitor and test in another room.
Missing Pixels LCD screen has
spots
•Cyclepoweron-off.
•Pixelthatispermanentlyoffisanaturaldefectthatcan
occur in LCD technology.
•FormoreinformationonDellMonitorQualityandPixel
Policy, see Dell Support site at: http://www.dell.com/
support/monitors.
Stuck-on Pixels LCD screen has
bright spots
•CyclepowerOn-Off.
•Pixelthatispermanentlyoffisanaturaldefectthatcan
occur in LCD technology.
•FormoreinformationonDellMonitorQualityandPixel
Policy, see Dell Support site at: http://www.dell.
com/support/monitors.
Brightness
Problems
Picture too dim
or too bright
•Reset the monitor to factory settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls via OSD.
Geometric
Distortion
Screen not
centered correctly
•Reset the monitor to factory settings.
•Auto Adjust via OSD.
•Adjust horizontal & vertical controls via OSD.

Dell E2016 Specifications

General

Brand	Dell
Model	E2016
Category	Monitor
Language	English