Dell G15 5511 User Manual

● View error messages that indicate if problems were encountered during the test
NOTE: Some tests are meant for specific devices and require user interaction. Ensure that you are present in front of the
computer when the diagnostic tests are performed.
For more information, see SupportAssist Pre-Boot System Performance Check.
System diagnostic lights
Battery-status light
Indicates the power and battery-charge status.
Solid white—Power adapter is connected and the battery has more than 5 percent charge.
Amber—Computer is running on battery and the battery has less than 5 percent charge.
Off
● Power adapter is connected, and the battery is fully charged.
● Computer is running on battery, and the battery has more than 5 percent charge.
● Computer is in sleep state, hibernation, or turned off.
The power and battery-status light blinks amber along with beep codes indicating failures.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times
followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.
The following table shows different power and battery-status light patterns and associated problems.
Table 20. LED codes
Diagnostic light codes Problem description
1,1 TPM detection failure
1,2 Unrecoverable SPI flash failure
1,5 i-Fuse failure
1,6 EC internal failure
2,1 Processor failure
2,2 System board: BIOS or ROM (Read-Only
Memory) failure
2,3 No memory or RAM (Random-Access Memory)
detected
2,4 Memory or RAM (Random-Access Memory)
failure
2,5 Invalid memory installed
2,6 System board or chipset error
2,7 Display failure - SBIOS message
2,8 Display failure - EC detection of power rail
failure
3,1 Coin-cell battery failure
3,2 PCI, video card/chip failure
3,4 Recovery image found but invalid
3,5 Power-rail failure
3,6 System BIOS Flash incomplete
3,7 Management Engine (ME) error
Troubleshooting 73

Dell G15 5511 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black
Market positioning	Gaming
Numeric keypad	Yes
Pointing device	Touchpad
Keyboard language	German
Panel type	WVA
Color gamut	45 %
Pixel density	141 ppi
RGB color space	NTSC
Display diagonal	15.6 \
Anti-glare screen	Always gives an optimal view, even in direct sunlight.
Display brightness	250 cd/m²
Native aspect ratio	16:9
Maximum refresh rate	120 Hz
Contrast ratio (typical)	800:1
Motherboard chipset	Intel HM570
Memory slots	2x SO-DIMM
Internal memory	8 GB
Memory clock speed	3200 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
Memory layout (slots x size)	1 x 8 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	NVMe, PCI Express
Storage media	SSD
SSD form factor	M.2
Total storage capacity	512 GB
Number of SSDs installed	1
AC adapter power	180 W
AC adapter frequency	50/60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	9.23 A
AC adapter output voltage	19.5 V
Battery weight	250 g
Battery voltage	13.2 V
Battery capacity	56 Wh
Battery recharge time	4 h
Number of battery cells	3
Audio chip	Realtek ALC3254
Audio system	Nahimic 3D
Speaker power	2 W
Number of microphones	2
Front camera HD type	HD
Video capturing speed	30 fps
Front camera resolution	1280 x 720 pixels
Front camera resolution (numeric)	0.92 MP
Operating shock	110 G
Operating altitude	-15.2 - 3048 m
Non-operating shock	160 G
Operating vibration	0.66 G
Non-operating altitude	-15.2 - 10668 m
Non-operating vibration	1.3 G
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	0 - 35 °C
Storage relative humidity (H-H)	0 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Antenna type	2x2
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Bluetooth version	5.2
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
WLAN controller model	Intel Wi-Fi 6 AX201
Wi-Fi data rate (max)	2400 Mbit/s
Ethernet LAN data rates	10, 100, 1000, 2500 Mbit/s
WLAN controller manufacturer	Intel
Charging port type	DC-in jack
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Cables included	AC
Processor cache	12 MB
Processor cores	6
Processor model	i5-11400H
Processor family	Intel® Core™ i5
Processor frequency	- GHz
Processor boost frequency	4.5 GHz
Discrete GPU manufacturer	NVIDIA
Discrete graphics card model	NVIDIA GeForce RTX 3050
On-board graphics card model	Intel® UHD Graphics
Discrete graphics card memory	4 GB
Discrete graphics memory type	GDDR6
Trial software	McAfee® 30 day Trial;Microsoft® Office 30 Day Trial - Excludes Office License
Operating system installed	Windows 11 Home
Operating system architecture	64-bit

Weight and Dimensions

Depth	272.11 mm
Width	357.26 mm
Weight	2810 g
Height (rear)	25.33 mm
Height (front)	21.32 mm