Dell Inspiron 1720 User Manual

Troubleshooting 99
Troubleshooting
Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of
software and hardware updates for your computer. The service is free and can
be customized for content, format, and how frequently you receive
notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in
"Lockups and Software Problems" on page 115 and run the Dell Diagnostics
before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTE: The Dell Diagnostics only operate on Dell computers.
Enter system setup, review your computer’s configuration information, and
ensure that the device you want to test displays in system setup and is active
(see "Using the System Setup Program" on page 189).
Start the Dell Diagnostics from your hard drive or from your Drivers and
Utilities media (see "Drivers and Utilities Media" on page 15).
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell (see
"Contacting Dell" on page 179).

Dell Inspiron 1720 Specifications

General

Bus type	FSB
Stepping	C0
Tjunction	105 °C
Processor cache	6 MB
Processor cores	2
Processor family	Intel® Core™2 Duo
Processor series	Intel Core 2 Duo T9000 Series
Processor socket	LGA 3647 (Socket P)
Processor codename	Penryn
Processing Die size	107 mm²
Processor frequency	2.5 GHz
Processor cache type	L2
Processor lithography	45 nm
Processor system type	Up
Processor manufacturer	Intel
Processor front side bus	800 MHz
Processor operating modes	64-bit
ECC supported by processor	No
Thermal Design Power (TDP)	35 W
Processor core voltage (AC)	1.062 - 1.150 V
CPU multiplier (bus/core ratio)	12.5
Number of Processing Die Transistors	410 M
HDD speed	5400 RPM
HDD interface	SATA
Card reader integrated	Yes
Display diagonal	17 \
Display resolution	1440 x 900 pixels
Native aspect ratio	16:10
Internal memory	4 GB
Memory clock speed	667 MHz
Internal memory type	DDR2-SDRAM
Memory layout (slots x size)	2 x 2 GB
Discrete graphics card model	NVIDIA GeForce Go 8600M GT
Maximum graphics card memory	0.256 GB
Keyboard layout	QWERTY
Pointing device	Touchpad
Type	PC
Modem speed	56.6 Kbit/s
Wireless technology	802.11n
Bluetooth version	2.0+EDR
Bundled software	Microsoft Works 9.0 - Danish
Operating system installed	Windows Vista Home Premium
Number of battery cells	6
TV-out type	S-Video
Charging port type	DC-in jack
Serial ports quantity	0
USB 2.0 ports quantity	5
AC adapter power	90 W
Processor code	SLAYY
Processor ARK ID	33917
Processor package size	35 x 35 mm

Weight and Dimensions

Depth	293 mm
Width	394 mm
Weight	3450 g
Height (rear)	44 mm
Height (front)	39 mm