Dell Inspiron 7306 2-in-1 User Manual

Table 5. Active Pen troubleshooting (continued)
Problem Possible causes Possible solutions
Pressing the tail button twice does not
capture screenshot
● Active Pen is not paired with your
computer.
● Windows update KB2968599 is not
installed on your computer.
● Install the latest Bluetooth driver on
your computer.
● Install the Windows update
KB2968599 from the Microsoft
website.
Unable to pair the Active Pen with your
computer
● The device that you are trying to pair
the Active Pen with is not supported.
● Bluetooth driver on your computer is
not the latest.
● Active Pen works only with Inspiron
7306 2-in-1 Black computer.
● Install the latest Bluetooth driver on
your computer.
Bluetooth device list displays the Active
Pen as 'Not Connected'
Active Pen is not paired with your
computer correctly.
● Install the latest Bluetooth driver on
your computer.
● Remove the Active Pen from the list
of available Bluetooth devices and
pair it again. For more information,
see Reconnecting Bluetooth on the
Active Pen.
22 Dell Chargeable Active Pen

Dell Inspiron 7306 2-in-1 Specifications

General

Storage	256GB, 512GB, or 1TB M.2 PCIe NVMe SSD
Graphics	Intel Iris Xe Graphics
Webcam	720p at 30 fps HD camera
Audio	Stereo speakers with Waves MaxxAudio Pro
Processor	11th Gen Intel Core i5-1135G7
Display	13.3-inch FHD (1920 x 1080) Touchscreen
RAM	8GB LPDDR4x
Operating System	Windows 10 Home or Pro
Battery	4-Cell, 53 WHr, Integrated
Wireless	Intel Wi-Fi 6 2x2 (Gig+) and Bluetooth 5.1
Ports	1 x USB 3.2 Gen 1