Dell P2018H User Manual

60 │ Troubleshooting
Synchronization
problems
∞
Reset the monitor to Factory Settings (Factory Reset).
∞
Perform monitor self-test feature check to determine if the scrambled
screen appears in self-test mode.
∞
Check for bent or broken pins in the video cable connector.
∞
Restart the computer in the safe mode.
Safety related issues
∞
Do not perform any troubleshooting steps.
∞
Contact Dell immediately.
Intermittent problems
∞
Ensure that the video cable connecting the monitor to the computer is
connected properly and is secure.
∞
Reset the monitor to Factory Settings (Factory Reset).
∞
Perform monitor self-test feature check to determine if the intermittent
problem occurs in self-test mode.
Missing color
∞
Perform monitor self-test feature check.
∞
Ensure that the video cable connecting the monitor to the computer is
connected properly and is secure.
∞
Check for bent or broken pins in the video cable connector.
Wrong color
∞
Change the Color Setting Mode in the Color Settings OSD to
Graphics or Video depending on the application.
∞
Try different Preset Modes in Color settings OSD. Adjust R/G/B value
in Custom Color in Color settings OSD.
∞
Change the Input Color Format to RGB or YPbPr in the Color settings
OSD.
∞
Run the built-in diagnostics.
Image retention from
a static image left on
the monitor for a long
period of time
∞
Set the screen to turn off after a few minutes of screen idle time. These
can be adjusted in Windows Power Options or Mac Energy Saver setting.
∞
Alternatively, use a dynamically changing screensaver.
Video ghosting or
overshooting
∞
Change the Response Time in the Display OSD to Fast or Normal
depending on your application and usage.

Dell P2018H Specifications

General

On/off switch	-
Power management	Yes
TV tuner integrated	No
Cables included	AC, DisplayPort, VGA
Panel type	TN
Color gamut	84 %
Pixel pitch	0.271 x 0.263 mm
Screen shape	Flat
Pixel density	94 ppi
Backlight type	LED
Display diagonal	20 \
Display resolution	1600 x 900 pixels
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	56 - 76 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 83 kHz
Supported video modes	480i, 480p, 576i, 576p, 720p, 1080i, 1080p
Viewable size diagonal	494.11 mm
Viewable size, vertical	236.34 mm
Viewing angle, vertical	160 °
Contrast ratio (dynamic)	4000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Viewable size, horizontal	433.92 mm
Viewing angle, horizontal	170 °
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1152 x 864 (XGA+), 1600 x 900
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 21 °
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
USB hub version	3.2 Gen 1 (3.1 Gen 1)
Number of upstream ports	1
USB Type-A downstream ports quantity	4
Input current	1.5 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	39 W
Power consumption (standby)	0.2 W
Power consumption (typical)	9.7 W
Power consumption (PowerSave)	13 W
Package depth	511.05 mm
Package width	167.89 mm
Package height	352.04 mm
Package weight	6130 g
Operating altitude	0 - 5000 m
Non-operating altitude	0 - 12191 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	ENERGY STAR
Product color	Black
Market positioning	Business
Harmonized System (HS) code	85285210

Weight and Dimensions

Bezel width (top)	18.1 mm
Bezel width (side)	13.8 mm
Depth (with stand)	180 mm
Width (with stand)	461.5 mm
Height (with stand)	468.8 mm
Weight (with stand)	4730 g
Bezel width (bottom)	18.8 mm
Depth (without stand)	50.1 mm
Height (without stand)	273.2 mm
Weight (without stand)	2400 g