Dell P2018H User Manual

Troubleshooting │ 61
Product-specific problems
Specific
Symptoms
Possible Solutions
Screen image is too
small
∞
Check the Aspect Ratio setting in the Display settings OSD.
∞
Reset the monitor to Factory Settings (Factory Reset) .
Cannot adjust the
monitor with the
buttons on the front
panel
∞
Turn off the monitor, unplug the power cord, plug it back, and then turn
on the monitor.
∞
Check if the OSD menu is locked. If yes, press and hold the button on the
left side of the power button for 6 seconds to unlock.
No input signal when
user controls are
pressed
∞
Check the signal source. Ensure the computer is not in standby or sleep
mode by moving the mouse or pressing any key on the keyboard.
∞
Check if the video cable is plugged in properly. Disconnect and reconnect
the video cable if necessary.
∞
Reset the computer or video player.
The picture does not fill
the entire screen
∞
Due to different video formats (aspect ratio) of DVDs, the monitor may
display in full screen.
∞
Run the built-in diagnostics.
Universal serial bus (USB) specific problems
Specific
Symptoms
Possible Solutions
USB interface is not
working
∞
Check that your monitor is turned On.
∞
Reconnect the upstream cable to your computer.
∞
Reconnect the USB peripherals (downstream connector).
∞
Switch Off and then turn On the monitor again.
∞
Reboot the computer.
∞
Some USB devices like external portable HDD require higher electric
current; connect the device directly to the computer system.
Supre Speed USB 3.0
interface is slow
∞
Check that your computer is USB 3.0-capable.
∞
Some computers have USB 3.0, USB 2.0, and USB 1.1 ports. Ensure that
the correct USB port is used.
∞
Ensure that the correct USB port is used.
∞
Reconnect the upstream cable to your computer.
∞
Reconnect the USB peripherals (downstream connector).
∞
Reboot the computer.
Wireless USB
peripherals stop
working when a USB
3.0 device is plugged in
∞
Increase the distance between the USB 3.0 peripherals and the wireless
USB receiver.
∞
Position your wireless USB receiver as close as possible to the wireless
USB peripherals.
∞
Use a USB-extender cable to position the wireless USB receiver as far
away as possible from the USB 3.0 port.

Dell P2018H Specifications

General

On/off switch	-
Power management	Yes
TV tuner integrated	No
Cables included	AC, DisplayPort, VGA
Panel type	TN
Color gamut	84 %
Pixel pitch	0.271 x 0.263 mm
Screen shape	Flat
Pixel density	94 ppi
Backlight type	LED
Display diagonal	20 \
Display resolution	1600 x 900 pixels
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	56 - 76 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 83 kHz
Supported video modes	480i, 480p, 576i, 576p, 720p, 1080i, 1080p
Viewable size diagonal	494.11 mm
Viewable size, vertical	236.34 mm
Viewing angle, vertical	160 °
Contrast ratio (dynamic)	4000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Viewable size, horizontal	433.92 mm
Viewing angle, horizontal	170 °
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1152 x 864 (XGA+), 1600 x 900
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 21 °
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
USB hub version	3.2 Gen 1 (3.1 Gen 1)
Number of upstream ports	1
USB Type-A downstream ports quantity	4
Input current	1.5 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	39 W
Power consumption (standby)	0.2 W
Power consumption (typical)	9.7 W
Power consumption (PowerSave)	13 W
Package depth	511.05 mm
Package width	167.89 mm
Package height	352.04 mm
Package weight	6130 g
Operating altitude	0 - 5000 m
Non-operating altitude	0 - 12191 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	ENERGY STAR
Product color	Black
Market positioning	Business
Harmonized System (HS) code	85285210

Weight and Dimensions

Bezel width (top)	18.1 mm
Bezel width (side)	13.8 mm
Depth (with stand)	180 mm
Width (with stand)	461.5 mm
Height (with stand)	468.8 mm
Weight (with stand)	4730 g
Bezel width (bottom)	18.8 mm
Depth (without stand)	50.1 mm
Height (without stand)	273.2 mm
Weight (without stand)	2400 g