Dell Precision M4300 Quick Reference Guide

18 Quick Reference Guide
Troubleshooting
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
The computer does not start up
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
T
URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your
mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your
computer.
A program stops responding or crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk, CD, or DVD.
E
ND THE PROGRAM —
1 Press <Ctrl><Shift><Esc> simultaneously.
2 Click Task Manager .
3 Click Applications .
4 Click the program that is no longer responding.
5 Click End Task .
CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft
®
Windows
®
operating system
RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program so it
runs in an environment similar to non-Windows XP operating system environments.
1 Click Start → All Programs → Accessories → Program Compatibility Wizard → Next .
2 Follow the instructions on the screen.
A solid blue screen appears
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your
mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your
computer.

Dell Precision M4300 Specifications

General

Brand	Dell
Model	Precision M4300
Category	Laptop
Language	English