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Before contacting an authorised technical service centre, check the following:
Problem Check Solution
The appliance does not
work.
The appliance does not
cool satisfactorily
• Check it no longer occurs
• Plug into the mains
• Check the mains switch or
turn the air conditioning
unit switch on
• Empty the water in the
tank
• Position the condensation
tank correctly
• Clean and free from
obstructions
• Move the heat source
• Clean the air filter
• Set the temperature
• Set the fan speed correc-
tly
Troubleshooting
There is excessive noise and
vibration
• It is caused by the refrigerant
fluid running through the tubes
• Is it sloping?
• This is normal
• Place the appliance in a
horizontal position
•If there is a power cut
• If the plug is not correctly
inserted in the socket
• If the mains switch or the
switch on the air conditio-
ning unit is off.
• If the condensation tank
indicator light is on.
• If the condensation tank is
positioned correctly
• If the air intake and outlet
grills are blocked
•If there are other sources
of heat in the room
• If the air filter is very dirty
• If the temperature set (SET
TEMP) is not correct
• If the internal fan speed is
on slow
•Try and keep the air
exhaust hose in as horizon-
tal a position as possible to
facilitate evacuation of
the air.
• Do not use other exhaust
hoses, always use the hose
supplied to expel the air.
The unit shuts down or starts
up frequently
• Is the air expelled through
the exhaust hose correctly
or does the hose follow a
tortuous path?
• Other exhausts have been
connected together on
the same hose
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