DeLonghi ECAM 23.420 User Manual

21
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE REMEDY
The coffee is not hot
• Thecupswerenotpreheated. • Warmthecupsbyrinsingthemwithhot
water(N.B.youcanusethehotwater
function).
• Theinfuserhascooleddownbecause
2/3 minutes have elapsed since the last
coffee was made.
• Beforemakingthecoffee,warmthe
infuser by pressing the button (see
section “Manual rinsing”).
• Lowcoffeetemperatureisset. • Inthemenu,setahighcoffee
temperature.
The coffee is thin or
not creamy enough.
• Thecoffeeisgroundtoocoarsely. • Turnthegrindingadjustmentknobone
click anticlockwise towards “1” while
the coffee mill is in operation (fig. 10).
Continue one click at a time until coffee
delivery is satisfactory. The effect is only
visible after delivering two coffees (see
the section “Adjusting the coffee mill” on
page 12).
• Wrongtypeofcoffee • Usecoffeeforespressocoffeemakers.
The coffee is delivered
too slowly or a drop at
a time.
• Thecoffeeisgroundtoonely. • Turnthegrindingadjustmentknob
one click clockwise towards “7” while
the coffee mill is in operation (fig. 10).
Continue one click at a time until coffee
delivery is satisfactory. The effect is only
visible after delivering two coffees (see
the section “Adjusting the coffee mill” on
page 12).
Coffee does not come
out of one of the
spouts.
• Thespoutsareblocked. • Cleanthespoutswithatoothpick.
The frothed milk has
large bubbles
• Themilkisnotcoldenoughorisnot
semi-skimmed.
• Youshouldideallyuseskimmedor
semi-skimmed milk at refrigerator
temperature (about 5°C). If the result is
still disappointing, try another brand of
milk.
The milk is not frothed
• Cappuccinomakerdirty. • Cleanasdescribedinthesection
“Cleaning the cappuccino maker after
use” on page 14.
• Theringonthecappuccinomakeris
NOTinthecappuccinoposition.
• PlacetheringintheCAPPUCCINO
position.
Steam delivery stops
• Asafetydevicestopssteamdelivery
after 3 minutes.
• Wait,thenactivatethesteamfunction
again.
The appliance does not
come on.
• Itisnotpluggedintothemainssocket. • Plugintothemainssocket.
• Themainswitch(A8)isnotturnedon. • PlacethemainswitchintheIposition
(fig. 1).

DeLonghi ECAM 23.420 Specifications

General

Weight	9 kg
Water Tank Capacity	1.8 L
Bean Container Capacity	250 g
Pump Pressure	15 bar
Power	1450 W
Milk Frother	Yes
Control Panel	Buttons
Coffee Strength Settings	Yes
Coffee Input Type	Coffee Beans, Ground Coffee
Built-in Grinder	Yes
Adjustable Grinder Settings	Yes
Number of Grinder Settings	13
Milk Tank	No
Hot Water System	Yes
Pre-brew Aroma Control	Yes
Self-cleaning	Yes
Programmable	Yes
Adjustable Coffee Temperature	Yes
Hot Water Function	Yes
Cup Warmer	Yes
Automatic Cleaning	Yes
Automatic Descaling	Yes
Energy Saving Mode	Yes
Used Grains Container Capacity	14 portions
Color	Black
Type	Automatic Espresso Machine
Dimensions	238 x 430 x 351 mm