This manual will guide you through the setup and use of all Reactor Series relay controllers. Following this manual in the sequence outlined is absolutely essential to proper understanding and use of
Reactor Series Controllers. Please review the entire manual BEFORE contacting NCD technical support. NCD technical support staff will direct your questions to this manual when applicable.
Page 10 Quick Start Guide: Connect ME
Technical Support
Technical support is available through our website, controlanything.com.
AccessNCD is the way we connect NCD engineers to our customers.
Click on the AccessNCD button located on the top right of the header of each page
of our website.
For technical support and application information, contact Travis Elliott, our technical engineer. If you feel that you have
discovered a bug in the firmware of our controllers, contact Ryan Sheldon, our hardware developer. If you have pro-
gramming-related questions or have discovered a bug in our software, please contact Shirui Xu, our software engineer.
Click the ‘Tech Support Staff’ tab and click on the appropriate engineer link for assistance. Click on our ‘Forum’ tab if
you would like to post publicly or review problems that other customers have had and our recommended solutions.
Our engineers monitor questions and respond continually throughout the day. Before requesting telephone technical
support, we ask that customers please try to resolve their problems through AccessNCD first. However, for persistent
problems, NCD technical support engineers will schedule a phone consultation.
National Control Devices, LLC
PO Box 455
Osceola, MO 64776
417-646-5644 phone
866-562-0406 fax
Open 9 a.m. - 4 p.m. CST
All orders must be placed online at our website, www.controlanything.com
Notice:
The only authorized resellers of NCD products are
www.controlanything.com
www.relaycontrollers.com
www.relaypros.com
www.amazon.com
All other websites are not authorized dealers; we have noticed some retailers offering our products fraudulently.
Copyright © 2012
National Control Devices
All Rights Reserved.
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