Entrust Sigma DS4 User Manual

Sigma DS4 and DS4-ES1 Instant Financial Issuance System 59
Card Appearance
Card appearance problems can be caused by many different factors. Click the link below that best
describes the card appearance issue on the printed card.
 Something did not print on page 59
 The color printing has flaws on page 60
 The printing is too light on page 61
 The printing is too dark on page 62
 The monochrome printing has flaws on page 62
Something did not print
Problem Probable Cause Solution
Nothing is printed on the
card.
The print ribbon is loaded
incorrectly.
Remove the print ribbon and install it
correctly.
The page size was not set
to ISO ID-1.
Use your card production application to
access the printer’s print setup and select
ISO ID-1 for the page size. The correct page
size is available after you select the printer.
Color printing on top of a
black background does
not print on the card.
The black panel of the
ribbon is printing over
the color panels.
The printer uses the print ribbon panels in
sequence; the Y panel prints first, then M,
and so on. The black panel of the print ribbon
is used last and prints over the color panels.
For best results, change the 100% black
background to a color near black, so that it
prints using the YMC (color) panels of the
print ribbon. Refer to “Elements of Card
Design” in the printer’s Installation and
Administrator’s Guide for more information
about color printing.

Entrust Sigma DS4 Specifications

General

Brand	Entrust
Model	Sigma DS4
Category	Printer
Language	English