Epson TM-U220-i User Manual

18
English
Troubleshooting
POWER LED does not light
Check whether the AC adapter is correctly connected. (U “Connecting the AC Adapter” on page 7)
ERROR LED is on
❏ Check whether the roll paper cover is correctly closed.
❏ If the PAPER OUT LED is on, check whether the roll paper is correctly installed and any roll
paper remains. (U “Installing/Replacing the Roll Paper” on page 15)
ERROR LED is flashing
❏ Check whether paper is jammed. If it is jammed, remove it. (U “Paper is jammed” on page 18)
❏ Check the position of the auto cutter blade. If the auto cutter blade has locked up without
returning to the standby position, return it to the correct position. (U “Auto cutter blade does not
return to the standby position” on page 19
)
❏ Printing stops if the print head overheats but it will be resumed automatically when the print
head cools down.
❏ For other cases, turn the printer off, and after 10 seconds, turn it back on.
Paper is jammed
When paper is jammed, never pull out the paper forcibly. Open the roll paper cover (U “Opening
the roll paper cover” on page 10
), and then remove the jammed paper.

Epson TM-U220-i Specifications

General

Type	POS printer
Color	Yes
Print technology	Dot matrix
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Maximum roll diameter	83 mm
Standard interfaces	Ethernet, Parallel, RS-232, RS-485, USB, Wireless LAN
Serial interface type	RS-232, RS-485
Connectivity technology	Wired & Wireless
Electromagnetic compatibility	VCCI class A, FCC class A, CE marking, AS/NZS 3548 class B
Mean cycles between failures (MCBF)	18000000
Safety	UL, CSA, TÜV (EN60950)
Mean time between failures (MTBF)	180000 h
Product color	Gray

Weight and Dimensions

Depth	248 mm
Width	160 mm
Height	138.5 mm