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HDP820
FARGO electronics HDP820 User Manual
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HDP
ī
800 Series Card Printer/Encoders
Service M
anual (Rev. 5.0)
ā¢
HDP820 (
Dual-Si
ded Card Printer/
Encoders
)
ā¢
HDP820-
LC (Dual-Si
ded Car
d Printer/
Encoders)
ā¢
HDP825 (
Dual-Si
ded Card Printer/
Encoders
)
ā¢
HDP825-
LC (Dual-Si
ded Car
d Printer/
Encoders)
Part Num
ber:
L000307
2
Table of Contents
Default Chapter
4
How to Use the Manual
4
Card Hopper
12
Card Output
12
Led Light
12
Top Cover
12
Table of Contents
15
Section 1: Specifications
24
Reviewing the HDP800 Series Printers Overview Table
24
Regulatory Compliances
25
Agency Listings
25
Technical Specifications
26
Functional Specifications
30
Printer Components: Access Card Slot to Parallel Interface Port
31
Print Station
35
Transfer Station
35
Printer Components: LCD and Softkey Control Pad
39
Printer Components: Centronics-Type Parallel Interface
45
Printer Components: Print Ribbons
46
Printer Components: Blank Cards
47
Printer Components: Card Input Hopper (HDP820/820-LC)
48
Printer Components: Card Input Hopper (HDP825/825-LC)
49
Printer Components: Card Output Hopper
50
Printer Components: Lamination Roller
51
Reviewing the Card Lamination Module
52
Reviewing the Lamination Top Cover and Station
53
Reviewing the Securing Latches and Lamination LED Light
54
Reviewing the Cancel Button
55
Reviewing the Resume (Pause) Button
56
Reviewing the Rejection Card Hopper and Card Output Hopper
57
Reviewing the Module and Printer Interaction
58
Reviewing the Module and LCD Display Interaction
59
Reviewing the Module's Programmed Default Temperature
60
Reviewing the Laminator Temperature Adjustment
61
Reviewing the Overlaminates
62
Reviewing the Thermal Transfer Film and Polyguard Overlaminates
62
Reviewing the CR-90 or CR-100 Patch Size
63
Reviewing the Overlaminate Design
63
Section 2: General Troubleshooting
64
Lcd/Smartguard Messages
64
Reviewing LCD Messages
64
Reviewing Smartguardā¢ Error and Status Messages
72
Communications Errors
74
Resolving the Communication Errors
74
Firmware Errors
77
Resolving the Upgrade Failed Error
77
Card Feeding Errors
79
Resolving the Card Feeding Problem (HDP820/820-LC)
79
Resolving the Card Feeding Errors (HDP825/825-LC)
82
Resolving the Stalled Cards on or at the Feed Rollers
85
Resolving the Jammed Cards on the Flipper Table
85
Resolving the Flipper Alignment Error Message
86
Resolving the Cards Being Fed Improperly off the Flipper Table
87
Resolving the Card Jam Error Message
88
Resolving the Card Jam: Lam Error Message
89
Magnetic Encoding Errors
90
Resolving the no ENC Response Error Message
90
Resolving the no Magnetic Encoder Error Message
90
Resolving the Failed Magnetic Encode Error Message
91
Removing the Card Jam in the Printer's Magnetic Encoding Area
92
Resolving the Printer Being Unable to Read Encoded Magnetic Track Data Problem
93
Resolving the Magnetic Stripe Data Being Printed on a Card Problem
94
E-Card Encoding Errors
95
Resolving the Job Mismatch Error
95
Removing the Card Jam in the Printer's Smart Card Encoding Area
96
Resolving the no Prox Encoder Error Message
97
Resolving the no Smart Encoder Error Message
97
Resolving the Failed Smart Encode Error Message
98
Printing Process Errors
99
Resolving the Ribbon Alignment Error Message
99
Resolving the Print Ribbon Jam
100
Resolving the Print Ribbon Error Message
100
Resolving the Print Ribbon out Error Message
101
Resolving the Wrong Print Ribbon Error Message
101
Resolving the Unknown Ribbon Type Error Message
102
Resolving the Headlift Error Message
102
Resolving the Printer Pausing between Panels Problem
103
Resolving the Printhead Temp Error Message
104
Resolving the Printer Open Error Message
104
Transfer Process Errors
105
Resolving the Upper and Lower Film Errors
105
Resolving the Film Sensor Errors
107
Resolving the Transfer Cooling Error
111
Resolving the Card Jam Error Message
112
Resolving the Temperature Timeout Error Message
113
Resolving the Transfer Lift Error Message
113
Resolving the Output Stacker Errors
114
Card Lamination Errors
115
Resolving the Overlaminate Jam
115
Resolving the Card Lamination Placement Errors
117
Resolving the Lam Error/Out Error Message
118
Resolving the Lamination (Not Adhering to the Card Surface) Problem
120
Diagnosing the Image Problems
122
Resolving the Pixel Failure Problems
122
Resolving the Card Surface Debris Problems
124
Resolving the Incorrect Image Darkness Problems
127
Resolving the Ribbon Wrinkle Problems
129
Resolving the Excessive Resin Printing Problems
131
Resolving the Incomplete Resin Printing Problems
132
Resolving the HDP Film Wrinkle Problems
133
Resolving the Incomplete Transfer Problems
135
Resolving an Incomplete Transfer on the Leading Edge Problem
136
Resolving an Incomplete Transfer on the Trailing Edge Problem
136
Resolving the Image Placement Problems
137
Resolving the Poor Image Quality Problems
141
Resolving the Image Washout on Film Problems
142
Resolving the Registration Problems
143
Resolving the Card Skewed Image Problems
145
Printing a Test Image
146
Reviewing the Gray/Align YMC/K Self-Test
146
Reviewing the Color/Resin YMCK Self-Test
147
Reviewing the Color Bars YMC Self-Test
147
Reviewing the Card Count Self-Test
148
Reviewing the Magnetic Test Option
148
Reviewing the Lamination Color/Resin YMCK+L Self-Test
149
Section 3: Card Lamination Module
150
Safety Messages (Review Carefully)
150
Opening the Card Lamination Module
151
Loading the Overlaminate
154
Adjusting the Card Lamination Module
157
Adjusting the Card Flattener
157
Adjusting the Card Guide Rail
159
Adjusting the Internal Card Guide
163
Attaching the Card Lamination Module
166
Section 4: Printer Adjustments
178
Safety Messages (Review Carefully)
178
Adjusting the Card Size
179
Adjusting the Card Input Guide
180
Adjusting the Card Stacker Output Guide
184
Adjusting the Internal Card Guide
187
Adjusting the Card Thickness Knob
190
Fine-Tuning the Card Separator Adjustment Assembly (D840995)
191
Printing on Alternate Card Stocks
192
Selecting the Right Cards and Optimize the HDP Print Process
192
Selecting the Appropriate HDP Printer Driver Settings
193
Conducting the Tape Adhesion Test
195
Printer Driver Options
198
Installing Printer Driver Updates
198
Setting up the Printer Driver
200
Setting up Windows 98Se/Windows Millennium
200
Setting up Windows Nt/Windows 2000/Windows XP
200
Using the Device Options Tab
201
Adjusting the Ribbon Type
202
Adjusting the Film Type
203
Adjusting for the Color Matching
204
Adjusting for the Resin Dither
205
Using the Print both Sides Option
206
Using the Split 1 Set of Ribbon Panels Option
207
Using the Print Back Side First Option
208
Using the Print on Back Side Only Option
209
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees Options
210
Using the Print in Single Card Mode Option
211
Using the Link Card to Print Job Option
212
Using the Disable Printing Option
213
Using the Image Color Tab
214
Using the Image Transfer Tab
218
Adjusting the Image Position Controls
219
Adjusting the Transfer Dwell Time and Temperature
221
Adjusting the Flattener Temperature
222
Using the K Panel Resin Tab
223
Selecting the Full Card with the K Panel Resin Tab
224
Selecting the Defined Area(S) with the K Panel Resin Tab
225
Selecting the Undefined Area(S) with the K Panel Resin Tab
226
Defining the Area to Activate the Card Grid
227
Measuring the Total Card Area
228
Measuring the Area to be Positioned on the Card
229
Selecting the Print YMC under the K and Print K Only Options
230
Using the Magnetic Encoding Tab
232
Using the Encoding Mode Option
233
Encoding the Mode/Coercivity/Magnetic Track Selection
235
Reviewing the Magnetic Track Options
236
Reviewing the Enable MLE Support Checkbox
237
Reviewing the Verification Options
238
Reviewing the Shift Data Left
239
Reviewing the ISO Track Locations
240
Sending the Track Information
241
Reviewing the Sample String
242
Reviewing the ASCII Code and Character Table
243
Using the Card Tab
244
Selecting the Card Size from CR-80, CR-90 or CR-100
245
Selecting the Custom Card Size
247
Selecting the Card Type
248
Reviewing the Orientation
250
Specifying the Copies
250
Clicking on the about Button
251
Using the Lamination Tab (Only with Card Lamination Module)
252
Selecting the Lamination Position
253
Selecting the Lamination Side
254
Selecting the Lamination Type
255
Adjusting the Transfer Dwell Time and Transfer Temperature
256
Selecting the Sensors Button and Defaults Button
256
Selecting the Sensors Button and Defaults Button
257
Section 5: Cleaning
258
Using the Required Supplies
258
Safety Messages (Review Carefully)
259
Cleaning Inside the Printer
260
Cleaning Outside the Printer
260
Cleaning the Printhead
261
Cleaning the Cleaning Rollers
262
Cleaning the Card Feed Rollers
266
Cleaning the Platen Rollers
270
Section 7: Packing the HDP800 Series Card Printer
272
Section 8: Board Level Diagnostics
273
Board Errors
273
Resolving the EE Memory Error
273
Resolving the EE Checksum Error
273
Resolving the DRAM Memory Error
274
Resolving the RAM Memory Error
274
Resolving the FPGA Error
274
Sensor Testing
275
Reviewing the Sensor Location and Voltages
276
Reviewing the Sensor Layout on Ribbon Sensor Array
277
Reviewing the Sensor Location and Voltages for the Lamination Module
278
Section 9: LCD On-Line Menu Navigation
279
Entering the LCD Menu and Selecting an Option
279
Selecting from the HDP800 Series Menu Option Structure Tree
281
Reviewing the Printer Setup
282
Preparing to Adjust the Print Offset, Transfer TOF and Transfer EOF
284
Aligning the Print Offset
285
Setting the Transfer TOF
287
Setting the Transfer EOF
289
Adjusting the Transfer Tension
291
Adjusting the Film Drive
292
Adjusting the Ribbon Tension
292
Adjusting the Ribbon Drive
293
Adjusting the Transfer Temperature
293
Setting the Flattener Temperature
294
Setting the Printhead Resistance
294
Adjusting the Image Darkness
295
Changing the Encoder Settings
296
Setting the Magnetic TOF
297
Adjusting the Flipper Offset
299
Adjusting the Lamination Flipper Offset
299
Adjusting the LAM TOF and EOF
300
Adjusting the Lamination Sensor Calibration
301
Adjusting the Lamination Temperature Setting
301
Show the Error Count
301
Using the Show Card Count Option
302
System Upgrade (Firmware Upgrade)
302
Section 10: Firmware Updates
303
Firmware Updater Application Program
303
Downloading Firmware Updates
305
Updating the Printer's Firmware
306
Updating the Main Firmware
306
Updating the LCD Firmware
309
Firmware Upgrades (as of 10/07/03)
311
Section 11: Fargo Technical Support
313
Contacting Fargo Technical Support
313
Reading the Serial Numbers on a Fargo Printer
314
Finding out When a Fargo Card Printer was Manufactured
314
Reviewing Example No. 1: Serial Number 80453289
314
Reviewing Example No. 2: Serial Number A1280224
314
Section 12: Reviewing Spare Parts Lists
315
Reviewing Spare Parts List for HDP 800 Series Card Printer
315
Reviewing Spare Parts List for Card Lamination Module
329
Glossary of Terms
337
Index
357
Control Panel Assembly Components
359
Appendix A: Engineering Drawings
370
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FARGO electronics HDP820 Specifications
General
Brand
FARGO electronics
Model
HDP820
Category
Printer
Language
English
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